Abstract:Large online courses generate thousands of student questions directed at conversational AI teaching assistants, yet these interaction logs remain largely untapped as diagnostic signals. We present a pipeline that maps student questions from a conversational AI teaching assistant to curriculum topics using a few-shot text classifier, grounded in a GPT-4-extracted prerequisite knowledge graph of course concepts. Evaluated on 1,340 question events from 164 students in a graduate-level AI course, our classifier achieves 80.0% accuracy across 43 labels (42 curriculum topics plus an "unknown" abstention class). Topic-level question volume correlates significantly with student self-reported difficulty from an independent mid-semester survey (rho = 0.491, p = 0.008, n = 28 topics), providing convergent evidence that the classified question stream reflects genuine topic difficulty. These results demonstrate that conversational AI interaction logs, mapped onto curriculum structure, carry actionable signals about topic-level knowledge gaps and provide instructors with a curriculum-grounded view of which topics warrant attention.
Abstract:AI-augmented classrooms generate rich teacher and student feedback before graded outcomes become available, yet these signals can be difficult to translate into timely instructional decisions. We propose an interpretable decision layer: a transparent mechanism that ranks course topics requiring attention without using grades or post-hoc outcome labels. The approach combines three signals: student learning difficulty prevalence, disagreement between learner self-reports and observed difficulties, and unresolved teacher concerns. The output is a ranked set of topic priorities with per-topic decision records explaining each ranking. In one graduate CS course offering ($n=5$ instructor interviews; $n=279$ survey responses), prioritized topics aligned with instructor concerns (top-5 overlap 3/5; Spearman $ρ=0.80$) and student-reported topic difficulty ($ρ=0.46$, $p=.048$). Multi-signal integration also surfaced learners not identified through individual signal sources alone (AUC $=0.96$ vs. $0.91$ for gap prevalence alone). Reflective thinking, help-seeking, and self-efficacy provided additional evidence that student behavioral signals align with learning-related constructs. While preliminary, these findings suggest that transparent coordination mechanisms may help support human-AI co-agency when feedback is incomplete.
Abstract:AI-powered educational technologies have demonstrated measurable benefits for learners, but their design and evaluation have largely centered on K-12 contexts. As a result, many AI-supported learning systems remain poorly aligned with the needs, constraints, and goals of adult learners. To better understand how AI systems function in adult education, this paper examines the deployment of several AI learning technologies developed within a multidisciplinary, national research institute in the United States focused on adult learning and online education. Drawing on longitudinal deployment data, we conducted a reflexive thematic analysis to identify recurring challenges and design considerations across systems. These insights were synthesized into a set of 19 design guidelines intended to inform future AI-supported adult learning technologies. We demonstrate the utility of these guidelines through a heuristic evaluation of the deployed systems. Lastly, we present a guideline exploration tool that aids in the ideation of technologies by connecting the guidelines to stakeholder statements surfaced in the analysis process.
Abstract:Learner representations play a central role in educational AI systems, yet it is often unclear whether they preserve meaningful differences between students when instructional outcomes are unavailable or highly context-dependent. This work examines how to evaluate learner representations based on whether they retain separation between learners under a shared comparison rule. We introduce distinctiveness, a representation-level measure that evaluates how each learner differs from others in the cohort using pairwise distances, without requiring clustering, labels, or task-specific evaluation. Using student-authored questions collected through a conversational AI agent in an online learning environment, we compare representations based on individual questions with representations that aggregate patterns across a student's interactions over time. Results show that learner-level representations yield higher separation, stronger clustering structure, and more reliable pairwise discrimination than interaction-level representations. These findings demonstrate that learner representations can be evaluated independently of instructional outcomes and provide a practical pre-deployment criterion using distinctiveness as a diagnostic metric for assessing whether a representation supports differentiated modeling or personalization.
Abstract:AI promises personalized learning and scalable education. As AI agents increasingly permeate education in support of teaching and learning, there is a critical and urgent need for data architectures for collecting and analyzing data on learning, and feeding the results back to teachers, learners, and the AI agents for personalization of learning at scale. At the National AI Institute for Adult Learning and Online Education, we are developing an Architecture for AI-Augmented Learning (A4L) for supporting adult learning through online education. We present the motivations, goals, requirements of the A4L architecture. We describe preliminary applications of A4L and discuss how it advances the goals of making learning more personalized and scalable.