Moderation Matters:Measuring Conversational Moderation Impact in English as a Second Language Group Discussion

English as a Second Language (ESL) speakers often struggle to engage in group discussions due to language barriers. While moderators can facilitate participation, few studies assess conversational engagement and evaluate moderation effectiveness. To address this gap, we develop a dataset comprising 17 sessions from an online ESL conversation club, which includes both moderated and non-moderated discussions. We then introduce an approach that integrates automatic ESL dialogue assessment and a framework that categorizes moderation strategies. Our findings indicate that moderators help improve the flow of topics and start/end a conversation. Interestingly, we find active acknowledgement and encouragement to be the most effective moderation strategy, while excessive information and opinion sharing by moderators has a negative impact. Ultimately, our study paves the way for analyzing ESL group discussions and the role of moderators in non-native conversation settings.

WHoW: A Cross-domain Approach for Analysing Conversation Moderation

We propose WHoW, an evaluation framework for analyzing the facilitation strategies of moderators across different domains/scenarios by examining their motives (Why), dialogue acts (How) and target speaker (Who). Using this framework, we annotated 5,657 moderation sentences with human judges and 15,494 sentences with GPT-4o from two domains: TV debates and radio panel discussions. Comparative analysis demonstrates the framework's cross-domain generalisability and reveals distinct moderation strategies: debate moderators emphasise coordination and facilitate interaction through questions and instructions, while panel discussion moderators prioritize information provision and actively participate in discussions. Our analytical framework works for different moderation scenarios, enhances our understanding of moderation behaviour through automatic large-scale analysis, and facilitates the development of moderator agents.

NewsBench: Systematic Evaluation of LLMs for Writing Proficiency and Safety Adherence in Chinese Journalistic Editorial Applications

This study presents NewsBench, a novel benchmark framework developed to evaluate the capability of Large Language Models (LLMs) in Chinese Journalistic Writing Proficiency (JWP) and their Safety Adherence (SA), addressing the gap between journalistic ethics and the risks associated with AI utilization. Comprising 1,267 tasks across 5 editorial applications, 7 aspects (including safety and journalistic writing with 4 detailed facets), and spanning 24 news topics domains, NewsBench employs two GPT-4 based automatic evaluation protocols validated by human assessment. Our comprehensive analysis of 11 LLMs highlighted GPT-4 and ERNIE Bot as top performers, yet revealed a relative deficiency in journalistic ethic adherence during creative writing tasks. These findings underscore the need for enhanced ethical guidance in AI-generated journalistic content, marking a step forward in aligning AI capabilities with journalistic standards and safety considerations.