Abstract:While generative AI (GenAI) voice chatbots offer scalable opportunities for second language (L2) oral practice, the interactional processes related to learners' gains remain underexplored. This study investigates dialogue act (DA) patterns in interactions between Grade 9 Chinese English as a foreign language (EFL) learners and a GenAI voice chatbot over a 10-week intervention. Seventy sessions from 12 students were annotated by human coders using a pedagogy-informed coding scheme, yielding 6,957 coded DAs. DA distributions and sequential patterns were compared between high- and low-progress sessions. At the DA level, high-progress sessions showed more learner-initiated questions, whereas low-progress sessions exhibited higher rates of clarification-seeking, indicating greater comprehension difficulty. At the sequential level, high-progress sessions were characterised by more frequent prompting-based corrective feedback sequences, consistently positioned after learner responses, highlighting the role of feedback type and timing in effective interaction. Overall, these findings underscore the value of a dialogic lens in GenAI chatbot design, contribute a pedagogy-informed DA coding framework, and inform the design of adaptive GenAI chatbots for L2 education.


Abstract:Interpretability of the underlying AI representations is a key raison d'\^{e}tre for Open Learner Modelling (OLM) -- a branch of Intelligent Tutoring Systems (ITS) research. OLMs provide tools for 'opening' up the AI models of learners' cognition and emotions for the purpose of supporting human learning and teaching. Over thirty years of research in ITS (also known as AI in Education) produced important work, which informs about how AI can be used in Education to best effects and, through the OLM research, what are the necessary considerations to make it interpretable and explainable for the benefit of learning. We argue that this work can provide a valuable starting point for a framework of interpretable AI, and as such is of relevance to the application of both knowledge-based and machine learning systems in other high-stakes contexts, beyond education.