Empathic Conversations: A Multi-level Dataset of Contextualized Conversations

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g., self-report vs counterpart other-report, concern vs. distress) interact with other affective phenomena or demographics like gender and age. To better understand this, we created the {\it Empathic Conversations} dataset of annotated negative, empathy-eliciting dialogues in which pairs of participants converse about news articles. People differ in their perception of the empathy of others. These differences are associated with certain characteristics such as personality and demographics. Hence, we collected detailed characterization of the participants' traits, their self-reported empathetic response to news articles, their conversational partner other-report, and turn-by-turn third-party assessments of the level of self-disclosure, emotion, and empathy expressed. This dataset is the first to present empathy in multiple forms along with personal distress, emotion, personality characteristics, and person-level demographic information. We present baseline models for predicting some of these features from conversations.

A Holistic Framework for Analyzing the COVID-19 Vaccine Debate

The Covid-19 pandemic has led to infodemic of low quality information leading to poor health decisions. Combating the outcomes of this infodemic is not only a question of identifying false claims, but also reasoning about the decisions individuals make. In this work we propose a holistic analysis framework connecting stance and reason analysis, and fine-grained entity level moral sentiment analysis. We study how to model the dependencies between the different level of analysis and incorporate human insights into the learning process. Experiments show that our framework provides reliable predictions even in the low-supervision settings.

Cross-Platform Difference in Facebook and Text Messages Language Use: Illustrated by Depression Diagnosis

How does language differ across one's Facebook status updates vs. one's text messages (SMS)? In this study, we show how Facebook and SMS use differs in psycho-linguistic characteristics and how these differences drive downstream analyses with an illustration of depression diagnosis. We use a sample of consenting participants who shared Facebook status updates, SMS data, and answered a standard psychological depression screener. We quantify domain differences using psychologically driven lexical methods and find that language on Facebook involves more personal concerns, experiences, and content features while the language in SMS contains more informal and style features. Next, we estimate depression from both text domains, using a depression model trained on Facebook data, and find a drop in accuracy when predicting self-reported depression assessments from the SMS-based depression estimates. Finally, we evaluate a simple domain adaption correction based on words driving the cross-platform differences and applied it to the SMS-derived depression estimates, resulting in significant improvement in prediction. Our work shows the Facebook vs. SMS difference in language use and suggests the necessity of cross-domain adaption for text-based predictions.

Prospective Learning: Back to the Future

Research on both natural intelligence (NI) and artificial intelligence (AI) generally assumes that the future resembles the past: intelligent agents or systems (what we call 'intelligence') observe and act on the world, then use this experience to act on future experiences of the same kind. We call this 'retrospective learning'. For example, an intelligence may see a set of pictures of objects, along with their names, and learn to name them. A retrospective learning intelligence would merely be able to name more pictures of the same objects. We argue that this is not what true intelligence is about. In many real world problems, both NIs and AIs will have to learn for an uncertain future. Both must update their internal models to be useful for future tasks, such as naming fundamentally new objects and using these objects effectively in a new context or to achieve previously unencountered goals. This ability to learn for the future we call 'prospective learning'. We articulate four relevant factors that jointly define prospective learning. Continual learning enables intelligences to remember those aspects of the past which it believes will be most useful in the future. Prospective constraints (including biases and priors) facilitate the intelligence finding general solutions that will be applicable to future problems. Curiosity motivates taking actions that inform future decision making, including in previously unmet situations. Causal estimation enables learning the structure of relations that guide choosing actions for specific outcomes, even when the specific action-outcome contingencies have never been observed before. We argue that a paradigm shift from retrospective to prospective learning will enable the communities that study intelligence to unite and overcome existing bottlenecks to more effectively explain, augment, and engineer intelligences.

Social Media Reveals Urban-Rural Differences in Stress across China

Modeling differential stress expressions in urban and rural regions in China can provide a better understanding of the effects of urbanization on psychological well-being in a country that has rapidly grown economically in the last two decades. This paper studies linguistic differences in the experiences and expressions of stress in urban-rural China from Weibo posts from over 65,000 users across 329 counties using hierarchical mixed-effects models. We analyzed phrases, topical themes, and psycho-linguistic word choices in Weibo posts mentioning stress to better understand appraisal differences surrounding psychological stress in urban and rural communities in China; we then compared them with large-scale polls from Gallup. After controlling for socioeconomic and gender differences, we found that rural communities tend to express stress in emotional and personal themes such as relationships, health, and opportunity while users in urban areas express stress using relative, temporal, and external themes such as work, politics, and economics. These differences exist beyond controlling for GDP and urbanization, indicating a fundamentally different lifestyle between rural and urban residents in very specific environments, arguably having different sources of stress. We found corroborative trends in physical, financial, and social wellness with urbanization in Gallup polls.

Does BERT Learn as Humans Perceive? Understanding Linguistic Styles through Lexica

People convey their intention and attitude through linguistic styles of the text that they write. In this study, we investigate lexicon usages across styles throughout two lenses: human perception and machine word importance, since words differ in the strength of the stylistic cues that they provide. To collect labels of human perception, we curate a new dataset, Hummingbird, on top of benchmarking style datasets. We have crowd workers highlight the representative words in the text that makes them think the text has the following styles: politeness, sentiment, offensiveness, and five emotion types. We then compare these human word labels with word importance derived from a popular fine-tuned style classifier like BERT. Our results show that the BERT often finds content words not relevant to the target style as important words used in style prediction, but humans do not perceive the same way even though for some styles (e.g., positive sentiment and joy) human- and machine-identified words share significant overlap for some styles.

Toward Micro-Dialect Identification in Diaglossic and Code-Switched Environments

Although the prediction of dialects is an important language processing task, with a wide range of applications, existing work is largely limited to coarse-grained varieties. Inspired by geolocation research, we propose the novel task of Micro-Dialect Identification (MDI) and introduce MARBERT, a new language model with striking abilities to predict a fine-grained variety (as small as that of a city) given a single, short message. For modeling, we offer a range of novel spatially and linguistically-motivated multi-task learning models. To showcase the utility of our models, we introduce a new, large-scale dataset of Arabic micro-varieties (low-resource) suited to our tasks. MARBERT predicts micro-dialects with 9.9% F1, ~76X better than a majority class baseline. Our new language model also establishes new state-of-the-art on several external tasks.

Generalized SHAP: Generating multiple types of explanations in machine learning

Many important questions about a model cannot be answered just by explaining how much each feature contributes to its output. To answer a broader set of questions, we generalize a popular, mathematically well-grounded explanation technique, Shapley Additive Explanations (SHAP). Our new method - Generalized Shapley Additive Explanations (G-SHAP) - produces many additional types of explanations, including: 1) General classification explanations; Why is this sample more likely to belong to one class rather than another? 2) Intergroup differences; Why do our model's predictions differ between groups of observations? 3) Model failure; Why does our model perform poorly on a given sample? We formally define these types of explanations and illustrate their practical use on real data.