LLM-based Relevance Assessment for Web-Scale Search Evaluation at Pinterest

Relevance evaluation plays a crucial role in personalized search systems to ensure that search results align with a user's queries and intent. While human annotation is the traditional method for relevance evaluation, its high cost and long turnaround time limit its scalability. In this work, we present our approach at Pinterest Search to automate relevance evaluation for online experiments using fine-tuned LLMs. We rigorously validate the alignment between LLM-generated judgments and human annotations, demonstrating that LLMs can provide reliable relevance measurement for experiments while greatly improving the evaluation efficiency. Leveraging LLM-based labeling further unlocks the opportunities to expand the query set, optimize sampling design, and efficiently assess a wider range of search experiences at scale. This approach leads to higher-quality relevance metrics and significantly reduces the Minimum Detectable Effect (MDE) in online experiment measurements.

Improving Pinterest Search Relevance Using Large Language Models

To improve relevance scoring on Pinterest Search, we integrate Large Language Models (LLMs) into our search relevance model, leveraging carefully designed text representations to predict the relevance of Pins effectively. Our approach uses search queries alongside content representations that include captions extracted from a generative visual language model. These are further enriched with link-based text data, historically high-quality engaged queries, user-curated boards, Pin titles and Pin descriptions, creating robust models for predicting search relevance. We use a semi-supervised learning approach to efficiently scale up the amount of training data, expanding beyond the expensive human labeled data available. By utilizing multilingual LLMs, our system extends training data to include unseen languages and domains, despite initial data and annotator expertise being confined to English. Furthermore, we distill from the LLM-based model into real-time servable model architectures and features. We provide comprehensive offline experimental validation for our proposed techniques and demonstrate the gains achieved through the final deployed system at scale.