The North System for Formosa Speech Recognition Challenge 2023

This report provides a concise overview of the proposed North system, which aims to achieve automatic word/syllable recognition for Taiwanese Hakka (Sixian). The report outlines three key components of the system: the acquisition, composition, and utilization of the training data; the architecture of the model; and the hardware specifications and operational statistics. The demonstration of the system has been made public at https://asrvm.iis.sinica.edu.tw/hakka_sixian.

Feedback Effect in User Interaction with Intelligent Assistants: Delayed Engagement, Adaption and Drop-out

With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how the capabilities and limitations of the IA influence user behavior over time. First, we demonstrate that unhelpful responses from the IA cause users to delay or reduce subsequent interactions in the short term via an observational study. Next, we expand the time horizon to examine behavior changes and show that as users discover the limitations of the IA's understanding and functional capabilities, they learn to adjust the scope and wording of their requests to increase the likelihood of receiving a helpful response from the IA. Our findings highlight the impact of the feedback effect at both the micro and meso levels. We further discuss its macro-level consequences: unsatisfactory interactions continuously reduce the likelihood and diversity of future user engagements in a feedback loop.