Abstract:Design thrives on feedback. However, gathering constant feedback throughout the design process can be labor-intensive and disruptive. We explore how AI can bridge this gap by providing effortless, ambient feedback. We introduce FeedQUAC, a design companion that delivers real-time AI-generated commentary from a variety of perspectives through different personas. A design probe study with eight participants highlights how designers can leverage quick yet ambient AI feedback to enhance their creative workflows. Participants highlight benefits such as convenience, playfulness, confidence boost, and inspiration from this lightweight feedback agent, while suggesting additional features, like chat interaction and context curation. We discuss the role of AI feedback, its strengths and limitations, and how to integrate it into existing design workflows while balancing user involvement. Our findings also suggest that ambient interaction is a valuable consideration for both the design and evaluation of future creativity support systems.
Abstract:User modeling is crucial to understanding user behavior and essential for improving user experience and personalized recommendations. When users interact with software, vast amounts of command sequences are generated through logging and analytics systems. These command sequences contain clues to the users' goals and intents. However, these data modalities are highly unstructured and unlabeled, making it difficult for standard predictive systems to learn from. We propose SimCURL, a simple yet effective contrastive self-supervised deep learning framework that learns user representation from unlabeled command sequences. Our method introduces a user-session network architecture, as well as session dropout as a novel way of data augmentation. We train and evaluate our method on a real-world command sequence dataset of more than half a billion commands. Our method shows significant improvement over existing methods when the learned representation is transferred to downstream tasks such as experience and expertise classification.