MEMTRACK: Evaluating Long-Term Memory and State Tracking in Multi-Platform Dynamic Agent Environments

Recent works on context and memory benchmarking have primarily focused on conversational instances but the need for evaluating memory in dynamic enterprise environments is crucial for its effective application. We introduce MEMTRACK, a benchmark designed to evaluate long-term memory and state tracking in multi-platform agent environments. MEMTRACK models realistic organizational workflows by integrating asynchronous events across multiple communication and productivity platforms such as Slack, Linear and Git. Each benchmark instance provides a chronologically platform-interleaved timeline, with noisy, conflicting, cross-referring information as well as potential codebase/file-system comprehension and exploration. Consequently, our benchmark tests memory capabilities such as acquistion, selection and conflict resolution. We curate the MEMTRACK dataset through both manual expert driven design and scalable agent based synthesis, generating ecologically valid scenarios grounded in real world software development processes. We introduce pertinent metrics for Correctness, Efficiency, and Redundancy that capture the effectiveness of memory mechanisms beyond simple QA performance. Experiments across SoTA LLMs and memory backends reveal challenges in utilizing memory across long horizons, handling cross-platform dependencies, and resolving contradictions. Notably, the best performing GPT-5 model only achieves a 60\% Correctness score on MEMTRACK. This work provides an extensible framework for advancing evaluation research for memory-augmented agents, beyond existing focus on conversational setups, and sets the stage for multi-agent, multi-platform memory benchmarking in complex organizational settings

TRAIL: Trace Reasoning and Agentic Issue Localization

The increasing adoption of agentic workflows across diverse domains brings a critical need to scalably and systematically evaluate the complex traces these systems generate. Current evaluation methods depend on manual, domain-specific human analysis of lengthy workflow traces - an approach that does not scale with the growing complexity and volume of agentic outputs. Error analysis in these settings is further complicated by the interplay of external tool outputs and language model reasoning, making it more challenging than traditional software debugging. In this work, we (1) articulate the need for robust and dynamic evaluation methods for agentic workflow traces, (2) introduce a formal taxonomy of error types encountered in agentic systems, and (3) present a set of 148 large human-annotated traces (TRAIL) constructed using this taxonomy and grounded in established agentic benchmarks. To ensure ecological validity, we curate traces from both single and multi-agent systems, focusing on real-world applications such as software engineering and open-world information retrieval. Our evaluations reveal that modern long context LLMs perform poorly at trace debugging, with the best Gemini-2.5-pro model scoring a mere 11% on TRAIL. Our dataset and code are made publicly available to support and accelerate future research in scalable evaluation for agentic workflows.