Abstract:LLM applications deployed at scale face a fundamental challenge: privacy constraints prevent direct inspection of user interactions, making it difficult to obtain any representative evaluation dataset or to track the ongoing evolution of production traffic. We present ProxyDrift, a framework that (i) identifies and measures drift between production traffic and offline evaluation sets, and (ii) constructs and refreshes those evaluation sets accordingly; all without access to raw user data. Our approach operates entirely on non-PII proxy representations: structured, multi-dimensional descriptors derived from LLM-based classification of user interactions. We introduce (1) a chance-calibrated, redundancy-aware (RA) alignment score that aggregates per-dimension drift measurements via mutual information; (2) a conditional sampler that generates synthetic proxies respecting inter-dimensional dependencies; (3) a roundtrip consistency analysis that exposes generator/classifier disagreements and guides proxy taxonomy refinement; and (4) a feedback-linkage analysis that ties per-dimension and per-value proxy distributions to user satisfaction, surfacing actionable failure and success modes. Serving hundreds of millions of users, ProxyDrift enables continuous drift monitoring and targeted synthetic data generation without exposing sensitive user data. Experiments confirm strong roundtrip consistency, discriminator-level indistinguishability of synthetic queries from human queries, and tight end-to-end alignment (RA~0.9) with production.
Abstract:We present MeeQA, a dataset for natural-language question answering over meeting transcripts. It includes real questions asked during meetings by its participants. The dataset contains 48K question-answer pairs, extracted from 422 meeting transcripts, spanning multiple domains. Questions in transcripts pose a special challenge as they are not always clear, and considerable context may be required in order to provide an answer. Further, many questions asked during meetings are left unanswered. To improve baseline model performance on this type of questions, we also propose a novel loss function, \emph{Flat Hierarchical Loss}, designed to enhance performance over questions with no answer in the text. Our experiments demonstrate the advantage of using our approach over standard QA models.