Evaluating Role-Consistency in LLMs for Counselor Training

The rise of online counseling services has highlighted the need for effective training methods for future counselors. This paper extends research on VirCo, a Virtual Client for Online Counseling, designed to complement traditional role-playing methods in academic training by simulating realistic client interactions. Building on previous work, we introduce a new dataset incorporating adversarial attacks to test the ability of large language models (LLMs) to maintain their assigned roles (role-consistency). The study focuses on evaluating the role consistency and coherence of the Vicuna model's responses, comparing these findings with earlier research. Additionally, we assess and compare various open-source LLMs for their performance in sustaining role consistency during virtual client interactions. Our contributions include creating an adversarial dataset, evaluating conversation coherence and persona consistency, and providing a comparative analysis of different LLMs.

OnCoCo 1.0: A Public Dataset for Fine-Grained Message Classification in Online Counseling Conversations

This paper presents OnCoCo 1.0, a new public dataset for fine-grained message classification in online counseling. It is based on a new, integrative system of categories, designed to improve the automated analysis of psychosocial online counseling conversations. Existing category systems, predominantly based on Motivational Interviewing (MI), are limited by their narrow focus and dependence on datasets derived mainly from face-to-face counseling. This limits the detailed examination of textual counseling conversations. In response, we developed a comprehensive new coding scheme that differentiates between 38 types of counselor and 28 types of client utterances, and created a labeled dataset consisting of about 2.800 messages from counseling conversations. We fine-tuned several models on our dataset to demonstrate its applicability. The data and models are publicly available to researchers and practitioners. Thus, our work contributes a new type of fine-grained conversational resource to the language resources community, extending existing datasets for social and mental-health dialogue analysis.