Conceptual Framework for Autonomous Cognitive Entities

The rapid development and adoption of Generative AI (GAI) technology in the form of chatbots such as ChatGPT and Claude has greatly increased interest in agentic machines. This paper introduces the Autonomous Cognitive Entity (ACE) model, a novel framework for a cognitive architecture, enabling machines and software agents to operate more independently. Drawing inspiration from the OSI model, the ACE framework presents layers of abstraction to conceptualize artificial cognitive architectures. The model is designed to harness the capabilities of the latest generative AI technologies, including large language models (LLMs) and multimodal generative models (MMMs), to build autonomous, agentic systems. The ACE framework comprises six layers: the Aspirational Layer, Global Strategy, Agent Model, Executive Function, Cognitive Control, and Task Prosecution. Each layer plays a distinct role, ranging from setting the moral compass and strategic thinking to task selection and execution. The ACE framework also incorporates mechanisms for handling failures and adapting actions, thereby enhancing the robustness and flexibility of autonomous agents. This paper introduces the conceptual framework and proposes implementation strategies that have been tested and observed in industry. The goal of this paper is to formalize this framework so as to be more accessible.

Reputation Agent: Prompting Fair Reviews in Gig Markets

Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider factors outside of a worker's control, are known to plague gig workers and can result in lost job opportunities and even termination from the marketplace. Our tool leverages machine learning to implement an intelligent interface that: (1) uses deep learning to automatically detect when an individual has included unfair factors into her review (factors outside the worker's control per the policies of the market); and (2) prompts the individual to reconsider her review if she has incorporated unfair factors. To study the effectiveness of Reputation Agent, we conducted a controlled experiment over different gig markets. Our experiment illustrates that across markets, Reputation Agent, in contrast with traditional approaches, motivates requesters to review gig workers' performance more fairly. We discuss how tools that bring more transparency to employers about the policies of a gig market can help build empathy thus resulting in reasoned discussions around potential injustices towards workers generated by these interfaces. Our vision is that with tools that promote truth and transparency we can bring fairer treatment to gig workers.