Abstract:Social determinants of health (SDOH) play a critical role in Type 2 Diabetes (T2D) management but are often absent from electronic health records and risk prediction models. Most individual-level SDOH data is collected through structured screening tools, which lack the flexibility to capture the complexity of patient experiences and unique needs of a clinic's population. This study explores the use of large language models (LLMs) to extract structured SDOH information from unstructured patient life stories and evaluate the predictive value of both the extracted features and the narratives themselves for assessing diabetes control. We collected unstructured interviews from 65 T2D patients aged 65 and older, focused on their lived experiences, social context, and diabetes management. These narratives were analyzed using LLMs with retrieval-augmented generation to produce concise, actionable qualitative summaries for clinical interpretation and structured quantitative SDOH ratings for risk prediction modeling. The structured SDOH ratings were used independently and in combination with traditional laboratory biomarkers as inputs to linear and tree-based machine learning models (Ridge, Lasso, Random Forest, and XGBoost) to demonstrate how unstructured narrative data can be applied in conventional risk prediction workflows. Finally, we evaluated several LLMs on their ability to predict a patient's level of diabetes control (low, medium, high) directly from interview text with A1C values redacted. LLMs achieved 60% accuracy in predicting diabetes control levels from interview text. This work demonstrates how LLMs can translate unstructured SDOH-related data into structured insights, offering a scalable approach to augment clinical risk models and decision-making.
Abstract:Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will probably drive this patient-centered transformation in healthcare. Through the provision of various services, including diagnosis, personalized lifestyle recommendations, and mental health support, the objective is to substantially augment patient health outcomes, all the while mitigating the workload burden on healthcare providers. The life-critical nature of healthcare applications necessitates establishing a unified and comprehensive set of evaluation metrics for conversational models. Existing evaluation metrics proposed for various generic large language models (LLMs) demonstrate a lack of comprehension regarding medical and health concepts and their significance in promoting patients' well-being. Moreover, these metrics neglect pivotal user-centered aspects, including trust-building, ethics, personalization, empathy, user comprehension, and emotional support. The purpose of this paper is to explore state-of-the-art LLM-based evaluation metrics that are specifically applicable to the assessment of interactive conversational models in healthcare. Subsequently, we present an comprehensive set of evaluation metrics designed to thoroughly assess the performance of healthcare chatbots from an end-user perspective. These metrics encompass an evaluation of language processing abilities, impact on real-world clinical tasks, and effectiveness in user-interactive conversations. Finally, we engage in a discussion concerning the challenges associated with defining and implementing these metrics, with particular emphasis on confounding factors such as the target audience, evaluation methods, and prompt techniques involved in the evaluation process.