Can You Trust the Confidence? ConfBench for Vision-Language Models on Document Extraction

Intelligent document processing (IDP) with vision-language models (VLMs) hinges on confidence scores trustworthy enough to route extractions between automation and human review. Existing document benchmarks are dominated by clean, high-quality samples, leaving low accuracy regions too sparse for calibration assessment. We introduce ConfBench, the first calibration-specific benchmark for key information extraction (KIE), built by applying 20 controlled degradation pipelines to a diverse document set, yielding 1,346 variants and 70K+ entity-level evaluations spanning the full accuracy spectrum. We evaluate four proprietary and three open-weight VLMs under verbalized and log-probability confidence estimation methods across three input modalities, and find: (i) OCR+Image modality results in more accurate confidence estimates; (ii) model capability is the dominant factor: within the Claude family confidence quality scales monotonically with capability, while across families parameter count is a poor predictor; (iii) calibration quality varies widely across models, from near-perfect to severely overconfident, and per-model post-hoc correction rescales these absolute confidence values for threshold-based routing without altering ranking-based operational metrics; and (iv) log-probability with first-token aggregation consistently outperforms mean-token and margin aggregations. We also introduce ECARB, a review-budget metric translating discriminative gains into operational savings. We release ConfBench publicly to enable systematic study of confidence estimators and calibration methods for trustworthy IDP application deployment.

DocSplit: A Comprehensive Benchmark Dataset and Evaluation Approach for Document Packet Recognition and Splitting

Document understanding in real-world applications often requires processing heterogeneous, multi-page document packets containing multiple documents stitched together. Despite recent advances in visual document understanding, the fundamental task of document packet splitting, which involves separating a document packet into individual units, remains largely unaddressed. We present the first comprehensive benchmark dataset, DocSplit, along with novel evaluation metrics for assessing the document packet splitting capabilities of large language models. DocSplit comprises five datasets of varying complexity, covering diverse document types, layouts, and multimodal settings. We formalize the DocSplit task, which requires models to identify document boundaries, classify document types, and maintain correct page ordering within a document packet. The benchmark addresses real-world challenges, including out-of-order pages, interleaved documents, and documents lacking clear demarcations. We conduct extensive experiments evaluating multimodal LLMs on our datasets, revealing significant performance gaps in current models' ability to handle complex document splitting tasks. The DocSplit benchmark datasets and proposed novel evaluation metrics provide a systematic framework for advancing document understanding capabilities essential for legal, financial, healthcare, and other document-intensive domains. We release the datasets to facilitate future research in document packet processing.