Abstract:Memory is becoming core infrastructure for long-horizon LLM agents, yet existing evaluations offer limited guidance on which memory substrate, namely the underlying medium in which memory is represented and stored, should be used under different operating regimes. We present a controlled harness evaluation of memory substrates for memory-augmented agents, covering dense and sparse indices, text records, structural stores, hierarchical stores, refinement-based memories, parametric updates, and activation-compatible context mechanisms. Across three backbone models and four benchmark suites spanning user-centric question answering and agent-centric decision-making, we instrument 26 performance and efficiency metrics under a unified harness. Our results show that no single substrate consistently dominates: broad retrieval benefits long-context factual QA, while excessive retrieval can harm sequential decision-making by shifting attention away from action-critical context. Scalability introduces a further routing axis, as substrates that perform well at moderate history lengths can become costly or brittle at longer horizons. These findings motivate substrate routing as a necessary component of adaptive agent memory systems and provide empirical guidance for designing efficient, reliable, and regime-aware long-term memory for LLM agents. Code will be made available upon acceptance.
Abstract:Large Language Model (LLM) agents increasingly rely on external memory systems to accumulate experience across tasks. Yet nearly all existing approaches, from graph-structured memories to reflective insight stores, access memory through fixed, hand-designed heuristics. We argue that this static view of memory is a core bottleneck for agentic learning because optimal memory behavior is fundamentally context-dependent. The early stages of the tasks, benefit from minimal retrieval because memory is sparse; recurring goal types benefit from plan reuse rather than generic nearest-neighbor lookup; stuck agents benefit from re-retrieval with alternative queries; and across long task streams, the memory store itself must be consolidated and pruned to remain useful. We present Memory as a Controlled Process (MemCon), a framework that models memory operations as a Markov Decision Process and learns an online policy that adaptively decides when, what, and how much to retrieve, when to inject a distilled plan, and when to consolidate or forget. MemCon is backend-agnostic: it wraps any existing memory implementation, learns from task-by-task binary feedback with no pretraining and no additional LLM calls, and uses a lightweight tabular contextual bandit with UCB exploration that converges within tens of tasks. Across 6 benchmarks, 3 agent frameworks, and 3 LLM backbones, MemCon consistently outperforms multiple memory baselines by up to 15.2 points in task success while reducing token consumption by 5--20%.
Abstract:Language models (LMs) exhibit problematic biases, such as stereotypes. Effectively analyzing and mitigating such biases requires accurate and generalizable evaluation methods of the underlying associations. Some existing approaches focus on downstream metrics that analyze associations in generated text. Since generated text content can vary drastically across LMs, such metrics often require specialized evaluation datasets, which limits the generalization of such downstream metrics. In contrast, upstream metrics examine LMs at the fundamental level of embeddings or continuation probabilities, enabling principled association analyses across LMs. Yet, to date, no upstream metric for generative LMs has uncovered a strong relationship with real-world associations, including those measured in generated text. To address this gap, we introduce the Relative Probability Association Metric (RPAM), an association evaluation metric for generative LMs. For three LMs of different quality of language generation and purpose (Mistral-7B-Instruct, Mistral-7B, and GPT-2) and well-studied evaluation datasets (WEAT-WS, Bellezza, WS-353, and SST2), we find a strong relationship between upstream RPAM measurements and corresponding implicit and explicit associations observed in humans, as well as biases measured downstream with LM-specific tasks, outperforming prior record values where applicable.
Abstract:Recent AI systems have achieved strong results on a wide range of benchmarks, yet these gains have not translated into economically meaningful deployment across many professional domains. We argue that this gap is largely an evaluation problem: widely used benchmarks lack sustained performance measurement on real and economically valuable workflows. This paper introduces Agents' Last Exam (ALE), a benchmark designed to evaluate AI agents on long-horizon, economically valuable, real-world tasks with verifiable outcomes. Developed in collaboration with 250+ industry experts, ALE covers non-physical industries defined with reference to O*NET / SOC 2018 (the U.S. federal occupational taxonomy). It is organized around a task taxonomy with 55 subfields grouped into 13 industry clusters covering 1K+ tasks. Current results show that the hardest tier remains far from saturated: across mainstream harness and backbone configurations, the average full pass rate is 2.6%. ALE is designed as a living benchmark: its task pool grows continuously as new workflows and industries are onboarded. More broadly, ALE is intended not merely as another leaderboard, but as an instrument for closing the gap between benchmark success and GDP-relevant impact.
Abstract:Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction data at scale remains expensive. The field has turned to LLM-based user simulators as stand-ins, but these simulators inherit the behavior of their underlying models: cooperative and homogeneous. As a result, agents that appear strong in simulation often fail under the unseen, diverse communication patterns of real users. To narrow this gap, we introduce Persona Policies (PPol), a plug-and-play control layer that induces realistic behavioral variation in user simulators while preserving the original task goals. Rather than hand-crafting personas, we cast persona generation as an LLM-driven evolutionary program search that optimizes a Python generator to discover behaviors and translate them into task-preserving roleplay policies. Candidate generators are guided by a multi-objective fitness score combining human-likeness with broad coverage of human behavioral patterns. Once optimized, the generator produces a diverse population of human-like personas for any task in the domain. Across tau^2-bench retail and airline domains, evolved PPol programs yield 33-62% absolute gains in fitness score over the baseline simulator. In a blinded evaluation, annotators rated PPol-conditioned users as human 80.4% of the time, close to real human traces and nearly twice as frequently as baseline simulators. Agents trained with PPol are more robust to challenging, out-of-distribution behaviors, improving task success by +17% relative to training only on existing simulated interactions. This offers a novel approach to strengthen simulator-based evaluation and training without changing tasks or rewards.
Abstract:Text-to-Video (T2V) generators such as Sora raise concerns about whether generated content reflects societal bias. We extend embedding-association tests from words and images to video by introducing the Video Embedding Association Test (VEAT) and Single-Category VEAT (SC-VEAT). We validate these methods by reproducing the direction and magnitude of associations from widely used baselines, including Implicit Association Test (IAT) scenarios and OASIS image categories. We then quantify race (African American vs. European American) and gender (women vs. men) associations with valence (pleasant vs. unpleasant) across 17 occupations and 7 awards. Sora videos associate European Americans and women more with pleasantness (both d>0.8). Effect sizes correlate with real-world demographic distributions: percent men and White in occupations (r=0.93, r=0.83) and percent male and non-Black among award recipients (r=0.88, r=0.99). Applying explicit debiasing prompts generally reduces effect-size magnitudes, but can backfire: two Black-associated occupations (janitor, postal service) become more Black-associated after debiasing. Together, these results reveal that easily accessible T2V generators can actually amplify representational harms if not rigorously evaluated and responsibly deployed.
Abstract:Large language models (LLMs) have been shown to exhibit social bias, however, bias towards non-protected stigmatized identities remain understudied. Furthermore, what social features of stigmas are associated with bias in LLM outputs is unknown. From psychology literature, it has been shown that stigmas contain six shared social features: aesthetics, concealability, course, disruptiveness, origin, and peril. In this study, we investigate if human and LLM ratings of the features of stigmas, along with prompt style and type of stigma, have effect on bias towards stigmatized groups in LLM outputs. We measure bias against 93 stigmatized groups across three widely used LLMs (Granite 3.0-8B, Llama-3.1-8B, Mistral-7B) using SocialStigmaQA, a benchmark that includes 37 social scenarios about stigmatized identities; for example deciding wether to recommend them for an internship. We find that stigmas rated by humans to be highly perilous (e.g., being a gang member or having HIV) have the most biased outputs from SocialStigmaQA prompts (60% of outputs from all models) while sociodemographic stigmas (e.g. Asian-American or old age) have the least amount of biased outputs (11%). We test if the amount of biased outputs could be decreased by using guardrail models, models meant to identify harmful input, using each LLM's respective guardrail model (Granite Guardian 3.0, Llama Guard 3.0, Mistral Moderation API). We find that bias decreases significantly by 10.4%, 1.4%, and 7.8%, respectively. However, we show that features with significant effect on bias remain unchanged post-mitigation and that guardrail models often fail to recognize the intent of bias in prompts. This work has implications for using LLMs in scenarios involving stigmatized groups and we suggest future work towards improving guardrail models for bias mitigation.
Abstract:In this study, we conduct a resume-screening experiment (N=528) where people collaborate with simulated AI models exhibiting race-based preferences (bias) to evaluate candidates for 16 high and low status occupations. Simulated AI bias approximates factual and counterfactual estimates of racial bias in real-world AI systems. We investigate people's preferences for White, Black, Hispanic, and Asian candidates (represented through names and affinity groups on quality-controlled resumes) across 1,526 scenarios and measure their unconscious associations between race and status using implicit association tests (IATs), which predict discriminatory hiring decisions but have not been investigated in human-AI collaboration. When making decisions without AI or with AI that exhibits no race-based preferences, people select all candidates at equal rates. However, when interacting with AI favoring a particular group, people also favor those candidates up to 90% of the time, indicating a significant behavioral shift. The likelihood of selecting candidates whose identities do not align with common race-status stereotypes can increase by 13% if people complete an IAT before conducting resume screening. Finally, even if people think AI recommendations are low quality or not important, their decisions are still vulnerable to AI bias under certain circumstances. This work has implications for people's autonomy in AI-HITL scenarios, AI and work, design and evaluation of AI hiring systems, and strategies for mitigating bias in collaborative decision-making tasks. In particular, organizational and regulatory policy should acknowledge the complex nature of AI-HITL decision making when implementing these systems, educating people who use them, and determining which are subject to oversight.
Abstract:Text-to-image generators (T2Is) are liable to produce images that perpetuate social stereotypes, especially in regards to race or skin tone. We use a comprehensive set of 93 stigmatized identities to determine that three versions of Stable Diffusion (v1.5, v2.1, and XL) systematically associate stigmatized identities with certain skin tones in generated images. We find that SD XL produces skin tones that are 13.53% darker and 23.76% less red (both of which indicate higher likelihood of societal discrimination) than previous models and perpetuate societal stereotypes associating people of color with stigmatized identities. SD XL also shows approximately 30% less variability in skin tones when compared to previous models and 18.89-56.06% compared to human face datasets. Measuring variability through metrics which directly correspond to human perception suggest a similar pattern, where SD XL shows the least amount of variability in skin tones of people with stigmatized identities and depicts most (60.29%) stigmatized identities as being less diverse than non-stigmatized identities. Finally, SD shows more homogenization of skin tones of racial and ethnic identities compared to other stigmatized or non-stigmatized identities, reinforcing incorrect equivalence of biologically-determined skin tone and socially-constructed racial and ethnic identity. Because SD XL is the largest and most complex model and users prefer its generations compared to other models examined in this study, these findings have implications for the dynamics of bias amplification in T2Is, increasing representational harms and challenges generating diverse images depicting people with stigmatized identities.
Abstract:To build fair AI systems we need to understand how social-group biases intrinsic to foundational encoder-based vision-language models (VLMs) manifest in biases in downstream tasks. In this study, we demonstrate that intrinsic biases in VLM representations systematically ``carry over'' or propagate into zero-shot retrieval tasks, revealing how deeply rooted biases shape a model's outputs. We introduce a controlled framework to measure this propagation by correlating (a) intrinsic measures of bias in the representational space with (b) extrinsic measures of bias in zero-shot text-to-image (TTI) and image-to-text (ITT) retrieval. Results show substantial correlations between intrinsic and extrinsic bias, with an average $\rho$ = 0.83 $\pm$ 0.10. This pattern is consistent across 114 analyses, both retrieval directions, six social groups, and three distinct VLMs. Notably, we find that larger/better-performing models exhibit greater bias propagation, a finding that raises concerns given the trend towards increasingly complex AI models. Our framework introduces baseline evaluation tasks to measure the propagation of group and valence signals. Investigations reveal that underrepresented groups experience less robust propagation, further skewing their model-related outcomes.