Measuring Taiwanese Mandarin Language Understanding

The evaluation of large language models (LLMs) has drawn substantial attention in the field recently. This work focuses on evaluating LLMs in a Chinese context, specifically, for Traditional Chinese which has been largely underrepresented in existing benchmarks. We present TMLU, a holistic evaluation suit tailored for assessing the advanced knowledge and reasoning capability in LLMs, under the context of Taiwanese Mandarin. TMLU consists of an array of 37 subjects across social science, STEM, humanities, Taiwan-specific content, and others, ranging from middle school to professional levels. In addition, we curate chain-of-thought-like few-shot explanations for each subject to facilitate the evaluation of complex reasoning skills. To establish a comprehensive baseline, we conduct extensive experiments and analysis on 24 advanced LLMs. The results suggest that Chinese open-weight models demonstrate inferior performance comparing to multilingual proprietary ones, and open-weight models tailored for Taiwanese Mandarin lag behind the Simplified-Chinese counterparts. The findings indicate great headrooms for improvement, and emphasize the goal of TMLU to foster the development of localized Taiwanese-Mandarin LLMs. We release the benchmark and evaluation scripts for the community to promote future research.

InstUPR : Instruction-based Unsupervised Passage Reranking with Large Language Models

This paper introduces InstUPR, an unsupervised passage reranking method based on large language models (LLMs). Different from existing approaches that rely on extensive training with query-document pairs or retrieval-specific instructions, our method leverages the instruction-following capabilities of instruction-tuned LLMs for passage reranking without any additional fine-tuning. To achieve this, we introduce a soft score aggregation technique and employ pairwise reranking for unsupervised passage reranking. Experiments on the BEIR benchmark demonstrate that InstUPR outperforms unsupervised baselines as well as an instruction-tuned reranker, highlighting its effectiveness and superiority. Source code to reproduce all experiments is open-sourced at https://github.com/MiuLab/InstUPR

Unsupervised Multilingual Dense Retrieval via Generative Pseudo Labeling

Dense retrieval methods have demonstrated promising performance in multilingual information retrieval, where queries and documents can be in different languages. However, dense retrievers typically require a substantial amount of paired data, which poses even greater challenges in multilingual scenarios. This paper introduces UMR, an Unsupervised Multilingual dense Retriever trained without any paired data. Our approach leverages the sequence likelihood estimation capabilities of multilingual language models to acquire pseudo labels for training dense retrievers. We propose a two-stage framework which iteratively improves the performance of multilingual dense retrievers. Experimental results on two benchmark datasets show that UMR outperforms supervised baselines, showcasing the potential of training multilingual retrievers without paired data, thereby enhancing their practicality. Our source code, data, and models are publicly available at https://github.com/MiuLab/UMR

Taiwan LLM: Bridging the Linguistic Divide with a Culturally Aligned Language Model

In the realm of language models, the nuanced linguistic and cultural intricacies of Traditional Chinese, as spoken in Taiwan, have been largely overlooked. This paper introduces Taiwan LLM, a pioneering Large Language Model that specifically caters to the Traditional Chinese language, with a focus on the variant used in Taiwan. Leveraging a comprehensive pretraining corpus and instruction-finetuning datasets, we have developed a model that not only understands the complexities of Traditional Chinese but also embodies the cultural context of Taiwan. Taiwan LLM represents the first of its kind, a model that is not only linguistically accurate but also culturally resonant with its user base. Our evaluations demonstrate that Taiwan LLM achieves superior performance in understanding and generating Traditional Chinese text, outperforming existing models that are predominantly trained on Simplified Chinese or English. The open-source release of Taiwan LLM invites collaboration and further innovation, ensuring that the linguistic diversity of Chinese speakers is embraced and well-served. The model, datasets, and further resources are made publicly available to foster ongoing research and development in this field.

CONVERSER: Few-Shot Conversational Dense Retrieval with Synthetic Data Generation

Conversational search provides a natural interface for information retrieval (IR). Recent approaches have demonstrated promising results in applying dense retrieval to conversational IR. However, training dense retrievers requires large amounts of in-domain paired data. This hinders the development of conversational dense retrievers, as abundant in-domain conversations are expensive to collect. In this paper, we propose CONVERSER, a framework for training conversational dense retrievers with at most 6 examples of in-domain dialogues. Specifically, we utilize the in-context learning capability of large language models to generate conversational queries given a passage in the retrieval corpus. Experimental results on conversational retrieval benchmarks OR-QuAC and TREC CAsT 19 show that the proposed CONVERSER achieves comparable performance to fully-supervised models, demonstrating the effectiveness of our proposed framework in few-shot conversational dense retrieval. All source code and generated datasets are available at https://github.com/MiuLab/CONVERSER

SalesBot 2.0: A Human-Like Intent-Guided Chit-Chat Dataset

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a movie to watch, whereas open-domain systems primarily focus on generating engaging conversations. A recent study by Chiu et al. (2022) introduced SalesBot, which provides simulators and a dataset with one-turn transition from chit-chat to task-oriented dialogues. However, the previously generated data solely relied on BlenderBot, which raised concerns about its long-turn naturalness and consistency during a conversation. To address this issue, this paper aims to build SalesBot 2.0, a revised version of the published data, by leveraging the commonsense knowledge of large language models (LLMs) through proper prompting. The objective is to gradually bridge the gap between chit-chat and TOD towards better naturalness and consistency. The newly released large-scale dataset with detailed annotations exhibits smoother transitions between topics and is more human-like in terms of naturalness and consistency. It can serve as a valuable resource for both academic research and commercial applications. Furthermore, our proposed framework can be applied to generate numerous dialogues with various target intents.

Zero-Shot Dialogue Relation Extraction by Relating Explainable Triggers and Relation Names

Developing dialogue relation extraction (DRE) systems often requires a large amount of labeled data, which can be costly and time-consuming to annotate. In order to improve scalability and support diverse, unseen relation extraction, this paper proposes a method for leveraging the ability to capture triggers and relate them to previously unseen relation names. Specifically, we introduce a model that enables zero-shot dialogue relation extraction by utilizing trigger-capturing capabilities. Our experiments on a benchmark DialogRE dataset demonstrate that the proposed model achieves significant improvements for both seen and unseen relations. Notably, this is the first attempt at zero-shot dialogue relation extraction using trigger-capturing capabilities, and our results suggest that this approach is effective for inferring previously unseen relation types. Overall, our findings highlight the potential for this method to enhance the scalability and practicality of DRE systems.

LLM-Eval: Unified Multi-Dimensional Automatic Evaluation for Open-Domain Conversations with Large Language Models

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple LLM prompts, which can be expensive and time-consuming. To address these issues, we design a single prompt-based evaluation method that leverages a unified evaluation schema to cover multiple dimensions of conversation quality in a single model call. We extensively evaluate the performance of LLM-Eval on various benchmark datasets, demonstrating its effectiveness, efficiency, and adaptability compared to state-of-the-art evaluation methods. Our analysis also highlights the importance of choosing suitable LLMs and decoding strategies for accurate evaluation results. LLM-Eval offers a versatile and robust solution for evaluating open-domain conversation systems, streamlining the evaluation process and providing consistent performance across diverse scenarios.

Open-Domain Conversational Question Answering with Historical Answers

Open-domain conversational question answering can be viewed as two tasks: passage retrieval and conversational question answering, where the former relies on selecting candidate passages from a large corpus and the latter requires better understanding of a question with contexts to predict the answers. This paper proposes ConvADR-QA that leverages historical answers to boost retrieval performance and further achieves better answering performance. In our proposed framework, the retrievers use a teacher-student framework to reduce noises from previous turns. Our experiments on the benchmark dataset, OR-QuAC, demonstrate that our model outperforms existing baselines in both extractive and generative reader settings, well justifying the effectiveness of historical answers for open-domain conversational question answering.

Zero-Shot Prompting for Implicit Intent Prediction and Recommendation with Commonsense Reasoning

Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents. Instead, human assistants are capable of reasoning (multiple) implicit intents based on user utterances via commonsense knowledge, reducing complex interactions and improving practicality. Therefore, this paper proposes a framework of multi-domain dialogue systems, which can automatically infer implicit intents based on user utterances and then perform zero-shot prompting using a large pre-trained language model to trigger suitable single task-oriented bots. The proposed framework is demonstrated effective to realize implicit intents and recommend associated bots in a zero-shot manner.