Abstract:Process discovery aims to automatically derive process models from event logs, enabling organizations to analyze and improve their operational processes. Inductive mining algorithms, while prioritizing soundness and efficiency through hierarchical modeling languages, often impose a strict block-structured representation. This limits their ability to accurately capture the complexities of real-world processes. While recent advancements like the Partially Ordered Workflow Language (POWL) have addressed the block-structure limitation for concurrency, a significant gap remains in effectively modeling non-block-structured decision points. In this paper, we bridge this gap by proposing an extension of POWL to handle non-block-structured decisions through the introduction of choice graphs. Choice graphs offer a structured yet flexible approach to model complex decision logic within the hierarchical framework of POWL. We present an inductive mining discovery algorithm that uses our extension and preserves the quality guarantees of the inductive mining framework. Our experimental evaluation demonstrates that the discovered models, enriched with choice graphs, more precisely represent the complex decision-making behavior found in real-world processes, without compromising the high scalability inherent in inductive mining techniques.
Abstract:In recent years, the industry has been witnessing an extended usage of process mining and automated event data analysis. Consequently, there is a rising significance in addressing privacy apprehensions related to the inclusion of sensitive and private information within event data utilized by process mining algorithms. State-of-the-art research mainly focuses on providing quantifiable privacy guarantees, e.g., via differential privacy, for trace variants that are used by the main process mining techniques, e.g., process discovery. However, privacy preservation techniques designed for the release of trace variants are still insufficient to meet all the demands of industry-scale utilization. Moreover, ensuring privacy guarantees in situations characterized by a high occurrence of infrequent trace variants remains a challenging endeavor. In this paper, we introduce two novel approaches for releasing differentially private trace variants based on trained generative models. With TraVaG, we leverage \textit{Generative Adversarial Networks} (GANs) to sample from a privatized implicit variant distribution. Our second method employs \textit{Denoising Diffusion Probabilistic Models} that reconstruct artificial trace variants from noise via trained Markov chains. Both methods offer industry-scale benefits and elevate the degree of privacy assurances, particularly in scenarios featuring a substantial prevalence of infrequent variants. Also, they overcome the shortcomings of conventional privacy preservation techniques, such as bounding the length of variants and introducing fake variants. Experimental results on real-life event data demonstrate that our approaches surpass state-of-the-art techniques in terms of privacy guarantees and utility preservation.
Abstract:Large Language Models (LLMs) have the potential to semi-automate some process mining (PM) analyses. While commercial models are already adequate for many analytics tasks, the competitive level of open-source LLMs in PM tasks is unknown. In this paper, we propose PM-LLM-Benchmark, the first comprehensive benchmark for PM focusing on domain knowledge (process-mining-specific and process-specific) and on different implementation strategies. We focus also on the challenges in creating such a benchmark, related to the public availability of the data and on evaluation biases by the LLMs. Overall, we observe that most of the considered LLMs can perform some process mining tasks at a satisfactory level, but tiny models that would run on edge devices are still inadequate. We also conclude that while the proposed benchmark is useful for identifying LLMs that are adequate for process mining tasks, further research is needed to overcome the evaluation biases and perform a more thorough ranking of the competitive LLMs.
Abstract:Process mining in healthcare presents a range of challenges when working with different types of data within the healthcare domain. There is high diversity considering the variety of data collected from healthcare processes: operational processes given by claims data, a collection of events during surgery, data related to pre-operative and post-operative care, and high-level data collections based on regular ambulant visits with no apparent events. In this case study, a data set from the last category is analyzed. We apply process-mining techniques on sparse patient heart failure data and investigate whether an information gain towards several research questions is achievable. Here, available data are transformed into an event log format, and process discovery and conformance checking are applied. Additionally, patients are split into different cohorts based on comorbidities, such as diabetes and chronic kidney disease, and multiple statistics are compared between the cohorts. Conclusively, we apply decision mining to determine whether a patient will have a cardiovascular outcome and whether a patient will die.
Abstract:ProMoAI is a novel tool that leverages Large Language Models (LLMs) to automatically generate process models from textual descriptions, incorporating advanced prompt engineering, error handling, and code generation techniques. Beyond automating the generation of complex process models, ProMoAI also supports process model optimization. Users can interact with the tool by providing feedback on the generated model, which is then used for refining the process model. ProMoAI utilizes the capabilities LLMs to offer a novel, AI-driven approach to process modeling, significantly reducing the barrier to entry for users without deep technical knowledge in process modeling.
Abstract:In recent years, process mining emerged as a proven technology to analyze and improve operational processes. An expanding range of organizations using process mining in their daily operation brings a broader spectrum of processes to be analyzed. Some of these processes are highly unstructured, making it difficult for traditional process discovery approaches to discover a start-to-end model describing the entire process. Therefore, the subdiscipline of Local Process Model (LPM) discovery tries to build a set of LPMs, i.e., smaller models that explain sub-behaviors of the process. However, like other pattern mining approaches, LPM discovery algorithms also face the problems of model explosion and model repetition, i.e., the algorithms may create hundreds if not thousands of models, and subsets of them are close in structure or behavior. This work proposes a three-step pipeline for grouping similar LPMs using various process model similarity measures. We demonstrate the usefulness of grouping through a real-life case study, and analyze the impact of different measures, the gravity of repetition in the discovered LPMs, and how it improves after grouping on multiple real event logs.
Abstract:Process mining, a technique turning event data into business process insights, has traditionally operated on the assumption that each event corresponds to a singular case or object. However, many real-world processes are intertwined with multiple objects, making them object-centric. This paper focuses on the emerging domain of object-centric process mining, highlighting its potential yet underexplored benefits in actual operational scenarios. Through an in-depth case study of Borusan Cat's after-sales service process, this study emphasizes the capability of object-centric process mining to capture entangled business process details. Utilizing an event log of approximately 65,000 events, our analysis underscores the importance of embracing this paradigm for richer business insights and enhanced operational improvements.
Abstract:In this study, we examine how event data from campus management systems can be used to analyze the study paths of higher education students. The main goal is to offer valuable guidance for their study planning. We employ process and data mining techniques to explore the impact of sequences of taken courses on academic success. Through the use of decision tree models, we generate data-driven recommendations in the form of rules for study planning and compare them to the recommended study plan. The evaluation focuses on RWTH Aachen University computer science bachelor program students and demonstrates that the proposed course sequence features effectively explain academic performance measures. Furthermore, the findings suggest avenues for developing more adaptable study plans.
Abstract:Process mining is rapidly growing in the industry. Consequently, privacy concerns regarding sensitive and private information included in event data, used by process mining algorithms, are becoming increasingly relevant. State-of-the-art research mainly focuses on providing privacy guarantees, e.g., differential privacy, for trace variants that are used by the main process mining techniques, e.g., process discovery. However, privacy preservation techniques for releasing trace variants still do not fulfill all the requirements of industry-scale usage. Moreover, providing privacy guarantees when there exists a high rate of infrequent trace variants is still a challenge. In this paper, we introduce TraVaG as a new approach for releasing differentially private trace variants based on \text{Generative Adversarial Networks} (GANs) that provides industry-scale benefits and enhances the level of privacy guarantees when there exists a high ratio of infrequent variants. Moreover, TraVaG overcomes shortcomings of conventional privacy preservation techniques such as bounding the length of variants and introducing fake variants. Experimental results on real-life event data show that our approach outperforms state-of-the-art techniques in terms of privacy guarantees, plain data utility preservation, and result utility preservation.
Abstract:Predictive process monitoring is a subfield of process mining that aims to estimate case or event features for running process instances. Such predictions are of significant interest to the process stakeholders. However, most of the state-of-the-art methods for predictive monitoring require the training of complex machine learning models, which is often inefficient. Moreover, most of these methods require a hyper-parameter optimization that requires several repetitions of the training process which is not feasible in many real-life applications. In this paper, we propose an instance selection procedure that allows sampling training process instances for prediction models. We show that our instance selection procedure allows for a significant increase of training speed for next activity and remaining time prediction methods while maintaining reliable levels of prediction accuracy.