Abstract:Semantic interaction (SI) enables analysts to incorporate their cognitive processes into AI models through direct manipulation of visualizations. While SI frameworks for narrative extraction have been proposed, empirical evaluations of their effectiveness remain limited. This paper presents a user study that evaluates SI for narrative map sensemaking, involving 33 participants under three conditions: a timeline baseline, a basic narrative map, and an interactive narrative map with SI capabilities. The results show that the map-based prototypes yielded more insights than the timeline baseline, with the SI-enabled condition reaching statistical significance and the basic map condition trending in the same direction. The SI-enabled condition showed the highest mean performance; differences between the map conditions were not statistically significant but showed large effect sizes (d > 0.8), suggesting that the study was underpowered to detect them. Qualitative analysis identified two distinct SI approaches-corrective and additive-that enable analysts to impose quality judgments and organizational structure on extracted narratives. We also find that SI users achieved comparable exploration breadth with less parameter manipulation, suggesting that SI serves as an alternative pathway for model refinement. This work provides empirical evidence that map-based representations outperform timelines for narrative sensemaking, along with qualitative insights into how analysts use SI for narrative refinement.
Abstract:As narrative extraction systems grow in complexity, establishing user trust through interpretable and explainable outputs becomes increasingly critical. This paper presents an evaluation of an Explainable Artificial Intelligence (XAI) system for narrative map extraction that provides meaningful explanations across multiple levels of abstraction. Our system integrates explanations based on topical clusters for low-level document relationships, connection explanations for event relationships, and high-level structure explanations for overall narrative patterns. In particular, we evaluate the XAI system through a user study involving 10 participants that examined narratives from the 2021 Cuban protests. The analysis of results demonstrates that participants using the explanations made the users trust in the system's decisions, with connection explanations and important event detection proving particularly effective at building user confidence. Survey responses indicate that the multi-level explanation approach helped users develop appropriate trust in the system's narrative extraction capabilities. This work advances the state-of-the-art in explainable narrative extraction while providing practical insights for developing reliable narrative extraction systems that support effective human-AI collaboration.