Not All Trust is the Same: Effects of Decision Workflow and Explanations in Human-AI Decision Making

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in the design of the decision workflow - whether users see the AI suggestion immediately (1-step setup) or have to submit a first decision beforehand (2-step setup) -, and in how trust is measured - through self-reports or as behavioral trust, that is, reliance. We examined the effects and interactions of (a) the type of decision workflow, (b) the presence of explanations, and (c) users' domain knowledge and prior AI experience. We compared reported trust, reliance (agreement rate and switch rate), and overreliance. Results showed no evidence that a 2-step setup reduces overreliance. The decision workflow also did not directly affect self-reported trust, but there was a crossover interaction effect with domain knowledge and explanations, suggesting that the effects of explanations alone may not generalize across workflow setups. Finally, our findings confirm that reported trust and reliance behavior are distinct constructs that should be evaluated separately in AI-assisted decision making.

Can AI Explanations Make You Change Your Mind?

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However, this rests on the assumption that users will consider explanations in enough detail to be able to catch such errors. We conducted an online study on trust in explainable DSS, and were surprised to find that in many cases, participants spent little time on the explanation and did not always consider it in detail. We present an exploratory analysis of this data, investigating what factors impact how carefully study participants consider AI explanations, and how this in turn impacts whether they are open to changing their mind based on what the AI suggests.

Hanging Around: Cognitive Inspired Reasoning for Reactive Robotics

Situationally-aware artificial agents operating with competence in natural environments face several challenges: spatial awareness, object affordance detection, dynamic changes and unpredictability. A critical challenge is the agent's ability to identify and monitor environmental elements pertinent to its objectives. Our research introduces a neurosymbolic modular architecture for reactive robotics. Our system combines a neural component performing object recognition over the environment and image processing techniques such as optical flow, with symbolic representation and reasoning. The reasoning system is grounded in the embodied cognition paradigm, via integrating image schematic knowledge in an ontological structure. The ontology is operatively used to create queries for the perception system, decide on actions, and infer entities' capabilities derived from perceptual data. The combination of reasoning and image processing allows the agent to focus its perception for normal operation as well as discover new concepts for parts of objects involved in particular interactions. The discovered concepts allow the robot to autonomously acquire training data and adjust its subsymbolic perception to recognize the parts, as well as making planning for more complex tasks feasible by focusing search on those relevant object parts. We demonstrate our approach in a simulated world, in which an agent learns to recognize parts of objects involved in support relations. While the agent has no concept of handle initially, by observing examples of supported objects hanging from a hook it learns to recognize the parts involved in establishing support and becomes able to plan the establishment/destruction of the support relation. This underscores the agent's capability to expand its knowledge through observation in a systematic way, and illustrates the potential of combining deep reasoning [...].

The Wilhelm Tell Dataset of Affordance Demonstrations

Affordances - i.e. possibilities for action that an environment or objects in it provide - are important for robots operating in human environments to perceive. Existing approaches train such capabilities on annotated static images or shapes. This work presents a novel dataset for affordance learning of common household tasks. Unlike previous approaches, our dataset consists of video sequences demonstrating the tasks from first- and third-person perspectives, along with metadata about the affordances that are manifested in the task, and is aimed towards training perception systems to recognize affordance manifestations. The demonstrations were collected from several participants and in total record about seven hours of human activity. The variety of task performances also allows studying preparatory maneuvers that people may perform for a task, such as how they arrange their task space, which is also relevant for collaborative service robots.