Abstract:As artificial intelligence (AI) continues to evolve and mature, recent AI practices have moved beyond large language models (LLMs) and text or image generation tasks, increasingly integrating tools, agents, and harnesses to solve real business and industrial problems. However, the power of AI is not verified under these real-world complex systems for various reasons, considering reliability, feasibility, resilience, and responsibility requirements in real commercial and industrial operations. This study synthesizes adjacent research and introduces Enactive AI as a conceptual framework for enterprise and industry reasoning, site-level decision support, and execution feedback. Four complementary roles organize the framework: an Organizational World defines operations management logic and an organizational behavior world model behind an enterprise from a strategic-institutional horizon; a Site World defines a physically bounded industrial optimization and execution world model from an operational-realization horizon; Schema Intelligence provides the coupling mechanism between two world models to weave various AI applications via two models; and Enactive Decision Cycle triggers the self-evolving dynamic process to update and audit the entire framework. By foregrounding decision intelligence in complex systems, Enactive AI expands the frontier of AI from model capability to system-aware action, opening new possibilities for scalable, governable, and socially valuable AI deployment. Enactive AI points toward a future in which AI progress is measured not only by what models can generate or automate, but by how reliably intelligent systems can support consequential action, responsible governance, and durable social value in the complex systems that shape modern life, which we believe will define the next frontier of AI research for enterprise-level and industrial complex systems.
Abstract:Can supply-chain AI move beyond isolated decision modules toward unified operational planning? A complete replenishment plan specifies which products each location carries, which upstream facility supplies it, how often it is replenished, and how deliveries are routed. These decisions are operationally coupled: the selected assortment changes the demand and load passed to later stages; source assignment and replenishment frequency reshape the delivery requests; and route feasibility and cost, in turn, determine the system value of the earlier choices. Yet in modern supply chains, these decisions are often handled by separate departments and optimized through separate systems, which can lead to stockouts, inventory exposure, and avoidable transportation. We propose SCOPE: Supply-Chain Operations through Coupled Policies for End-to-End Coordination, a composite policy model that represents supply-chain entities as tokens, contextualizes them through a shared operational representation, and maps each token type to the corresponding decision interface. Each decision builds on the partial plan formed by earlier decisions while the completed plan is evaluated using a shared system-level utility. We instantiate this framework in urban fresh-retail replenishment, where service frequency, assortment, capacity pressure, and road-network routing interact strongly, and evaluate it on real operational data from Dingdong and JD.com, two large-scale supply chains operating at different replenishment echelons. Across both settings, SCOPE consistently outperforms methods that optimize each decision stage separately, as well as practice-oriented baselines commonly used in supply-chain operations. These results show that learning and coordinating cross-department operational couplings lead to more effective end-to-end supply-chain decisions.