Abstract:In this position paper, we advocate for the development of conversational technology that is inherently designed to support and facilitate argumentative processes. We argue that, at present, large language models (LLMs) are inadequate for this purpose, and we propose an ideal technology design aimed at enhancing argumentative skills. This involves re-framing LLMs as tools to exercise our critical thinking rather than replacing them. We introduce the concept of 'reasonable parrots' that embody the fundamental principles of relevance, responsibility, and freedom, and that interact through argumentative dialogical moves. These principles and moves arise out of millennia of work in argumentation theory and should serve as the starting point for LLM-based technology that incorporates basic principles of argumentation.
Abstract:Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of arguments (i.e. computational argumentation), whose aim is to formalise, in a machine-readable format, the ordinary exchange of information that characterises human communications. Chatbots may employ argumentation with different degrees and in a variety of manners. The present survey sifts through the literature to review papers concerning this kind of argumentation-based bot, drawing conclusions about the benefits and drawbacks that this approach entails in comparison with standard chatbots, while also envisaging possible future development and integration with the Transformer-based architecture and state-of-the-art Large Language models.