AI Sandbox: Technical Report

Collaborative AI experimentation across industry and academia requires platforms that enable rapid prototyping while preserving controlled access, tenant separation, and transparent workflows. Despite growing interest in AI sandboxes, there is still limited practical guidance on how to design and implement platforms that integrate experimentation capabilities with governance requirements. This work presents the design and implementation of a governance-aware, multi-tenant AI sandbox for structured experimentation and the generation of reusable evaluation evidence across projects and stakeholder groups. The sandbox was developed within an industry-academia collaboration based on requirements that were iteratively refined with industrial partners. Its reference architecture separates the multi-tenant user interface from the backend control plane and places execution and data-management functions in dedicated layers. The platform supports governed user onboarding, project-centered collaboration, managed access to AI services, approval workflows, audit logging, and traceable experimentation. Experiment configurations, contextual information, and governance decisions are stored as persistent records, allowing evidence and outcomes to be compared and reused across projects. The development process provides practical lessons for deploying and extending governance-aware AI sandbox platforms in collaborative research and industrial environments.

Towards AI Evaluation in Domain-Specific RAG Systems: The AgriHubi Case Study

Large language models show promise for knowledge-intensive domains, yet their use in agriculture is constrained by weak grounding, English-centric training data, and limited real-world evaluation. These issues are amplified for low-resource languages, where high-quality domain documentation exists but remains difficult to access through general-purpose models. This paper presents AgriHubi, a domain-adapted retrieval-augmented generation (RAG) system for Finnish-language agricultural decision support. AgriHubi integrates Finnish agricultural documents with open PORO family models and combines explicit source grounding with user feedback to support iterative refinement. Developed over eight iterations and evaluated through two user studies, the system shows clear gains in answer completeness, linguistic accuracy, and perceived reliability. The results also reveal practical trade-offs between response quality and latency when deploying larger models. This study provides empirical guidance for designing and evaluating domain-specific RAG systems in low-resource language settings.

Engineering RAG Systems for Real-World Applications: Design, Development, and Evaluation

Retrieval-Augmented Generation (RAG) systems are emerging as a key approach for grounding Large Language Models (LLMs) in external knowledge, addressing limitations in factual accuracy and contextual relevance. However, there is a lack of empirical studies that report on the development of RAG-based implementations grounded in real-world use cases, evaluated through general user involvement, and accompanied by systematic documentation of lessons learned. This paper presents five domain-specific RAG applications developed for real-world scenarios across governance, cybersecurity, agriculture, industrial research, and medical diagnostics. Each system incorporates multilingual OCR, semantic retrieval via vector embeddings, and domain-adapted LLMs, deployed through local servers or cloud APIs to meet distinct user needs. A web-based evaluation involving a total of 100 participants assessed the systems across six dimensions: (i) Ease of Use, (ii) Relevance, (iii) Transparency, (iv) Responsiveness, (v) Accuracy, and (vi) Likelihood of Recommendation. Based on user feedback and our development experience, we documented twelve key lessons learned, highlighting technical, operational, and ethical challenges affecting the reliability and usability of RAG systems in practice.