Towards AI Evaluation in Domain-Specific RAG Systems: The AgriHubi Case Study

Large language models show promise for knowledge-intensive domains, yet their use in agriculture is constrained by weak grounding, English-centric training data, and limited real-world evaluation. These issues are amplified for low-resource languages, where high-quality domain documentation exists but remains difficult to access through general-purpose models. This paper presents AgriHubi, a domain-adapted retrieval-augmented generation (RAG) system for Finnish-language agricultural decision support. AgriHubi integrates Finnish agricultural documents with open PORO family models and combines explicit source grounding with user feedback to support iterative refinement. Developed over eight iterations and evaluated through two user studies, the system shows clear gains in answer completeness, linguistic accuracy, and perceived reliability. The results also reveal practical trade-offs between response quality and latency when deploying larger models. This study provides empirical guidance for designing and evaluating domain-specific RAG systems in low-resource language settings.

Engineering RAG Systems for Real-World Applications: Design, Development, and Evaluation

Retrieval-Augmented Generation (RAG) systems are emerging as a key approach for grounding Large Language Models (LLMs) in external knowledge, addressing limitations in factual accuracy and contextual relevance. However, there is a lack of empirical studies that report on the development of RAG-based implementations grounded in real-world use cases, evaluated through general user involvement, and accompanied by systematic documentation of lessons learned. This paper presents five domain-specific RAG applications developed for real-world scenarios across governance, cybersecurity, agriculture, industrial research, and medical diagnostics. Each system incorporates multilingual OCR, semantic retrieval via vector embeddings, and domain-adapted LLMs, deployed through local servers or cloud APIs to meet distinct user needs. A web-based evaluation involving a total of 100 participants assessed the systems across six dimensions: (i) Ease of Use, (ii) Relevance, (iii) Transparency, (iv) Responsiveness, (v) Accuracy, and (vi) Likelihood of Recommendation. Based on user feedback and our development experience, we documented twelve key lessons learned, highlighting technical, operational, and ethical challenges affecting the reliability and usability of RAG systems in practice.