Sentiment analysis for software engineering: How far can zero-shot learning (ZSL) go?

Sentiment analysis in software engineering focuses on understanding emotions expressed in software artifacts. Previous research highlighted the limitations of applying general off-the-shelf sentiment analysis tools within the software engineering domain and indicated the need for specialized tools tailored to various software engineering contexts. The development of such tools heavily relies on supervised machine learning techniques that necessitate annotated datasets. Acquiring such datasets is a substantial challenge, as it requires domain-specific expertise and significant effort. Objective: This study explores the potential of ZSL to address the scarcity of annotated datasets in sentiment analysis within software engineering Method:} We conducted an empirical experiment to evaluate the performance of various ZSL techniques, including embedding-based, NLI-based, TARS-based, and generative-based ZSL techniques. We assessed the performance of these techniques under different labels setups to examine the impact of label configurations. Additionally, we compared the results of the ZSL techniques with state-of-the-art fine-tuned transformer-based models. Finally, we performed an error analysis to identify the primary causes of misclassifications. Results: Our findings demonstrate that ZSL techniques, particularly those combining expert-curated labels with embedding-based or generative-based models, can achieve macro-F1 scores comparable to fine-tuned transformer-based models. The error analysis revealed that subjectivity in annotation and polar facts are the main contributors to ZSL misclassifications. Conclusion: This study demonstrates the potential of ZSL for sentiment analysis in software engineering. ZSL can provide a solution to the challenge of annotated dataset scarcity by reducing reliance on annotated dataset.

A Machine Learning Approach for Hierarchical Classification of Software Requirements

Context: Classification of software requirements into different categories is a critically important task in requirements engineering (RE). Developing machine learning (ML) approaches for requirements classification has attracted great interest in the RE community since the 2000s. Objective: This paper aims to address two related problems that have been challenging real-world applications of ML approaches: the problems of class imbalance and high dimensionality with low sample size data (HDLSS). These problems can greatly degrade the classification performance of ML methods. Method: The paper proposes HC4RC, a novel ML approach for multiclass classification of requirements. HC4RC solves the aforementioned problems through semantic-role-based feature selection, dataset decomposition and hierarchical classification. We experimentally compare the effectiveness of HC4RC with three closely related approaches - two of which are based on a traditional statistical classification model whereas one uses an advanced deep learning model. Results: Our experiment shows: 1) The class imbalance and HDLSS problems present a challenge to both traditional and advanced ML approaches. 2) The HC4RC approach is simple to use and can effectively address the class imbalance and HDLSS problems compared to similar approaches. Conclusion: This paper makes an important practical contribution to addressing the class imbalance and HDLSS problems in multiclass classification of software requirements.