Analyzing Bias in False Refusal Behavior of Large Language Models for Hate Speech Detoxification

While large language models (LLMs) have increasingly been applied to hate speech detoxification, the prompts often trigger safety alerts, causing LLMs to refuse the task. In this study, we systematically investigate false refusal behavior in hate speech detoxification and analyze the contextual and linguistic biases that trigger such refusals. We evaluate nine LLMs on both English and multilingual datasets, our results show that LLMs disproportionately refuse inputs with higher semantic toxicity and those targeting specific groups, particularly nationality, religion, and political ideology. Although multilingual datasets exhibit lower overall false refusal rates than English datasets, models still display systematic, language-dependent biases toward certain targets. Based on these findings, we propose a simple cross-translation strategy, translating English hate speech into Chinese for detoxification and back, which substantially reduces false refusals while preserving the original content, providing an effective and lightweight mitigation approach.

SimplifyMyText: An LLM-Based System for Inclusive Plain Language Text Simplification

Text simplification is essential for making complex content accessible to diverse audiences who face comprehension challenges. Yet, the limited availability of simplified materials creates significant barriers to personal and professional growth and hinders social inclusion. Although researchers have explored various methods for automatic text simplification, none fully leverage large language models (LLMs) to offer tailored customization for different target groups and varying levels of simplicity. Moreover, despite its proven benefits for both consumers and organizations, the well-established practice of plain language remains underutilized. In this paper, we https://simplifymytext.org, the first system designed to produce plain language content from multiple input formats, including typed text and file uploads, with flexible customization options for diverse audiences. We employ GPT-4 and Llama-3 and evaluate outputs across multiple metrics. Overall, our work contributes to research on automatic text simplification and highlights the importance of tailored communication in promoting inclusivity.