Abstract:Dialogue Act (DA) annotation typically treats communicative or pedagogical intent as localized to individual utterances or turns. This leads annotators to agree on the underlying action while disagreeing on segment boundaries, reducing apparent reliability. We propose codebook-injected segmentation, which conditions boundary decisions on downstream annotation criteria, and evaluate LLM-based segmenters against standard and retrieval-augmented baselines. To assess these without gold labels, we introduce evaluation metrics for span consistency, distinctiveness, and human-AI distributional agreement. We found DA-awareness produces segments that are internally more consistent than text-only baselines. While LLMs excel at creating construct-consistent spans, coherence-based baselines remain superior at detecting global shifts in dialogue flow. Across two datasets, no single segmenter dominates. Improvements in within-segment coherence frequently trade off against boundary distinctiveness and human-AI distributional agreement. These results highlight segmentation as a consequential design choice that should be optimized for downstream objectives rather than a single performance score.
Abstract:Large language models (LLMs) are increasingly adopted in educational technologies for a variety of tasks, from generating instructional materials and assisting with assessment design to tutoring. While prior work has investigated how models can be adapted or optimized for specific tasks, far less is known about how well LLMs perform at interpreting authentic educational scenarios without significant customization. As LLM-based systems become widely adopted by learners and educators in everyday academic contexts, understanding their out-of-the-box capabilities is increasingly important for setting expectations and benchmarking. We compared six LLMs to estimate their baseline performance on a simple but important task: classifying instructional moves in authentic classroom transcripts. We evaluated typical prompting methods: zero-shot, one-shot, and few-shot prompting. We found that while zero-shot performance was moderate, providing comprehensive examples (few-shot prompting) significantly improved performance for state-of-the-art models, with the strongest configuration reaching Cohen's Kappa = 0.58 against expert-coded annotations. At the same time, improvements were neither uniform nor complete: performance varied considerably by instructional move, and higher recall frequently came at the cost of increased false positives. Overall, these findings indicate that foundation models demonstrate meaningful yet limited capacity to interpret instructional discourse, with prompt design helping to surface capability but not eliminating fundamental reliability constraints.
Abstract:Large Language Models (LLMs) are increasingly used to annotate learning interactions, yet concerns about reliability limit their utility. We test whether verification-oriented orchestration-prompting models to check their own labels (self-verification) or audit one another (cross-verification)-improves qualitative coding of tutoring discourse. Using transcripts from 30 one-to-one math sessions, we compare three production LLMs (GPT, Claude, Gemini) under three conditions: unverified annotation, self-verification, and cross-verification across all orchestration configurations. Outputs are benchmarked against a blinded, disagreement-focused human adjudication using Cohen's kappa. Overall, orchestration yields a 58 percent improvement in kappa. Self-verification nearly doubles agreement relative to unverified baselines, with the largest gains for challenging tutor moves. Cross-verification achieves a 37 percent improvement on average, with pair- and construct-dependent effects: some verifier-annotator pairs exceed self-verification, while others reduce alignment, reflecting differences in verifier strictness. We contribute: (1) a flexible orchestration framework instantiating control, self-, and cross-verification; (2) an empirical comparison across frontier LLMs on authentic tutoring data with blinded human "gold" labels; and (3) a concise notation, verifier(annotator) (e.g., Gemini(GPT) or Claude(Claude)), to standardize reporting and make directional effects explicit for replication. Results position verification as a principled design lever for reliable, scalable LLM-assisted annotation in Learning Analytics.