Conceptualize and Infer User Needs in E-commerce

Understanding latent user needs beneath shopping behaviors is critical to e-commercial applications. Without a proper definition of user needs in e-commerce, most industry solutions are not driven directly by user needs at current stage, which prevents them from further improving user satisfaction. Representing implicit user needs explicitly as nodes like "outdoor barbecue" or "keep warm for kids" in a knowledge graph, provides new imagination for various e- commerce applications. Backed by such an e-commerce knowledge graph, we propose a supervised learning algorithm to conceptualize user needs from their transaction history as "concept" nodes in the graph and infer those concepts for each user through a deep attentive model. Offline experiments demonstrate the effectiveness and stability of our model, and online industry strength tests show substantial advantages of such user needs understanding.

Multi-Level Deep Cascade Trees for Conversion Rate Prediction

Developing effective and efficient recommendation methods is very challenging for modern e-commerce platforms (e.g., Taobao). In this paper, we tackle this problem by proposing multi-Level Deep Cascade Trees (ldcTree), which is a novel decision tree ensemble approach. It leverages deep cascade structures by stacking Gradient Boosting Decision Trees (GBDT) to effectively learn feature representation. In addition, we propose to utilize the cross-entropy in each tree of the preceding GBDT as the input feature representation for next level GBDT, which has a clear explanation, i.e., a traversal from root to leaf nodes in the next level GBDT corresponds to the combination of certain traversals in the preceding GBDT. The deep cascade structure and the combination rule enable the proposed ldcTree to have a stronger distributed feature representation ability. Moreover, we propose an ensemble ldcTree to take full use of weak and strong correlation features. Experimental results on off-line dataset and online deployment demonstrate the effectiveness of the proposed methods.