Abstract:Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. Peer support, grounded in lived experience, offers a valuable complement to professional care. However, variability in training, effectiveness, and definitions raises concerns about quality, consistency, and safety. Large Language Models (LLMs) present new opportunities to enhance peer support interactions, particularly in real-time, text-based interactions. We present and evaluate an AI-supported system with an LLM-simulated distressed client, context-sensitive LLM-generated suggestions, and real-time emotion visualisations. 2 mixed-methods studies with 12 peer supporters and 5 mental health professionals (i.e., experts) examined the system's effectiveness and implications for practice. Both groups recognised its potential to enhance training and improve interaction quality. However, we found a key tension emerged: while peer supporters engaged meaningfully, experts consistently flagged critical issues in peer supporter responses, such as missed distress cues and premature advice-giving. This misalignment highlights potential limitations in current peer support training, especially in emotionally charged contexts where safety and fidelity to best practices are essential. Our findings underscore the need for standardised, psychologically grounded training, especially as peer support scales globally. They also demonstrate how LLM-supported systems can scaffold this development--if designed with care and guided by expert oversight. This work contributes to emerging conversations on responsible AI integration in mental health and the evolving role of LLMs in augmenting peer-delivered care.
Abstract:Peer support plays a vital role in expanding access to mental health care by providing empathetic, community-based support outside formal clinical systems. As digital platforms increasingly mediate such support, the design and impact of these technologies remain under-examined, particularly in Asian contexts. This paper presents findings from an interview study with 20 peer supporters in Singapore, who operate across diverse online, offline, and hybrid environments. Through a thematic analysis, we unpack how participants start, conduct, and sustain peer support, highlighting their motivations, emotional labour, and the sociocultural dimensions shaping their practices. Building on this grounded understanding, we surface design directions for culturally responsive digital tools that scaffold rather than supplant relational care. Drawing insights from qualitative accounts, we offer a situated perspective on how AI might responsibly augment peer support. This research contributes to human-centred computing by articulating the lived realities of peer supporters and proposing design implications for trustworthy and context-sensitive AI in mental health.
Abstract:The emergence of Large Language Models (LLMs) presents a dual challenge in the fight against disinformation. These powerful tools, capable of generating human-like text at scale, can be weaponised to produce sophisticated and persuasive disinformation, yet they also hold promise for enhancing detection and mitigation strategies. This paper investigates the complex dynamics between LLMs and disinformation through a communication game that simulates online forums, inspired by the game Werewolf, with 25 participants. We analyse how Disinformers, Moderators, and Users leverage LLMs to advance their goals, revealing both the potential for misuse and combating disinformation. Our findings highlight the varying uses of LLMs depending on the participants' roles and strategies, underscoring the importance of understanding their effectiveness in this context. We conclude by discussing implications for future LLM development and online platform design, advocating for a balanced approach that empowers users and fosters trust while mitigating the risks of LLM-assisted disinformation.
Abstract:The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional support, particularly for underserved populations. This presents a unique opportunity for AI to complement human-led interventions, offering scalable and context-aware support while preserving human connection in this sensitive domain. We explore various AI applications in peer support, self-help interventions, proactive monitoring, and data-driven insights, using a human-centred approach that ensures AI supports rather than replaces human interaction. However, AI deployment in mental health fields presents challenges such as ethical concerns, transparency, privacy risks, and risks of over-reliance. We propose a hybrid ecosystem where where AI assists but does not replace human providers, emphasising responsible deployment and evaluation. We also present some of our early work and findings in several of these AI applications. Finally, we outline future research directions for refining AI-enhanced interventions while adhering to ethical and culturally sensitive guidelines.
Abstract:Monitoring swimmer performance is crucial for improving training and enhancing athletic techniques. Traditional methods for tracking swimmers, such as above-water and underwater cameras, face limitations due to the need for multiple cameras and obstructions from water splashes. This paper presents a novel approach for tracking swimmers using a moving UAV. The proposed system employs a UAV equipped with a high-resolution camera to capture aerial footage of the swimmers. The footage is then processed using computer vision algorithms to extract the swimmers' positions and movements. This approach offers several advantages, including single camera use and comprehensive coverage. The system's accuracy is evaluated with both training and in competition videos. The results demonstrate the system's ability to accurately track swimmers' movements, limb angles, stroke duration and velocity with the maximum error of 0.3 seconds and 0.35~m/s for stroke duration and velocity, respectively.
Abstract:Autism Spectrum Disorder (ASD) significantly affects the social and communication abilities of children, and eye-tracking is commonly used as a diagnostic tool by identifying associated atypical gaze patterns. Traditional methods demand manual identification of Areas of Interest in gaze patterns, lowering the performance of gaze behavior analysis in ASD subjects. To tackle this limitation, we propose a novel method to automatically analyze gaze behaviors in ASD children with superior accuracy. To be specific, we first apply and optimize seven clustering algorithms to automatically group gaze points to compare ASD subjects with typically developing peers. Subsequently, we extract 63 significant features to fully describe the patterns. These features can describe correlations between ASD diagnosis and gaze patterns. Lastly, using these features as prior knowledge, we train multiple predictive machine learning models to predict and diagnose ASD based on their gaze behaviors. To evaluate our method, we apply our method to three ASD datasets. The experimental and visualization results demonstrate the improvements of clustering algorithms in the analysis of unique gaze patterns in ASD children. Additionally, these predictive machine learning models achieved state-of-the-art prediction performance ($81\%$ AUC) in the field of automatically constructed gaze point features for ASD diagnosis. Our code is available at \url{https://github.com/username/projectname}.
Abstract:Detecting hate speech and offensive language is essential for maintaining a safe and respectful digital environment. This study examines the limitations of state-of-the-art large language models (LLMs) in identifying offensive content within systematically perturbed data, with a focus on Chinese, a language particularly susceptible to such perturbations. We introduce \textsf{ToxiCloakCN}, an enhanced dataset derived from ToxiCN, augmented with homophonic substitutions and emoji transformations, to test the robustness of LLMs against these cloaking perturbations. Our findings reveal that existing models significantly underperform in detecting offensive content when these perturbations are applied. We provide an in-depth analysis of how different types of offensive content are affected by these perturbations and explore the alignment between human and model explanations of offensiveness. Our work highlights the urgent need for more advanced techniques in offensive language detection to combat the evolving tactics used to evade detection mechanisms.
Abstract:Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots, community-based forums, online therapies with licensed professionals, and helplines operated by trained responders. To support these text-based media for mental health--particularly for crisis care--we are developing a system to perform passive emotion-sensing using a combination of keystroke dynamics and sentiment analysis. Our early studies of this system posit that the analysis of short text messages and keyboard typing patterns can provide emotion information that may be used to support both clients and responders. We use our preliminary findings to discuss the way forward for applying AI to support mental health providers in providing better care.
Abstract:To address the limitations of current hate speech detection models, we introduce \textsf{SGHateCheck}, a novel framework designed for the linguistic and cultural context of Singapore and Southeast Asia. It extends the functional testing approach of HateCheck and MHC, employing large language models for translation and paraphrasing into Singapore's main languages, and refining these with native annotators. \textsf{SGHateCheck} reveals critical flaws in state-of-the-art models, highlighting their inadequacy in sensitive content moderation. This work aims to foster the development of more effective hate speech detection tools for diverse linguistic environments, particularly for Singapore and Southeast Asia contexts.
Abstract:Recent research has focused on using large language models (LLMs) to generate explanations for hate speech through fine-tuning or prompting. Despite the growing interest in this area, these generated explanations' effectiveness and potential limitations remain poorly understood. A key concern is that these explanations, generated by LLMs, may lead to erroneous judgments about the nature of flagged content by both users and content moderators. For instance, an LLM-generated explanation might inaccurately convince a content moderator that a benign piece of content is hateful. In light of this, we propose an analytical framework for examining hate speech explanations and conducted an extensive survey on evaluating such explanations. Specifically, we prompted GPT-3 to generate explanations for both hateful and non-hateful content, and a survey was conducted with 2,400 unique respondents to evaluate the generated explanations. Our findings reveal that (1) human evaluators rated the GPT-generated explanations as high quality in terms of linguistic fluency, informativeness, persuasiveness, and logical soundness, (2) the persuasive nature of these explanations, however, varied depending on the prompting strategy employed, and (3) this persuasiveness may result in incorrect judgments about the hatefulness of the content. Our study underscores the need for caution in applying LLM-generated explanations for content moderation. Code and results are available at https://github.com/Social-AI-Studio/GPT3-HateEval.