Abstract:Current evaluations of agents remain centered around one-shot task completion, failing to account for the inherently iterative and collaborative nature of many real-world problems, where human goals are often underspecified and evolve. We argue for a shift from building and assessing task completion agents to developing collaborative agents, assessed not only by the quality of their final outputs but by how well they engage with and enhance human effort throughout the problem-solving process. To support this shift, we introduce collaborative effort scaling, a framework that captures how an agent's utility grows with increasing user involvement. Through case studies and simulated evaluations, we show that state-of-the-art agents often underperform in multi-turn, real-world scenarios, revealing a missing ingredient in agent design: the ability to sustain engagement and scaffold user understanding. Collaborative effort scaling offers a lens for diagnosing agent behavior and guiding development toward more effective interactions.




Abstract:Humans are not homo economicus (i.e., rational economic beings). As humans, we exhibit systematic behavioral biases such as loss aversion, anchoring, framing, etc., which lead us to make suboptimal economic decisions. Insofar as such biases may be embedded in text data on which large language models (LLMs) are trained, to what extent are LLMs prone to the same behavioral biases? Understanding these biases in LLMs is crucial for deploying LLMs to support human decision-making. We propose utility theory-a paradigm at the core of modern economic theory-as an approach to evaluate the economic biases of LLMs. Utility theory enables the quantification and comparison of economic behavior against benchmarks such as perfect rationality or human behavior. To demonstrate our approach, we quantify and compare the economic behavior of a variety of open- and closed-source LLMs. We find that the economic behavior of current LLMs is neither entirely human-like nor entirely economicus-like. We also find that most current LLMs struggle to maintain consistent economic behavior across settings. Finally, we illustrate how our approach can measure the effect of interventions such as prompting on economic biases.