We present a novel dataset collected by ASOS (a major online fashion retailer) to address the challenge of predicting customer returns in a fashion retail ecosystem. With the release of this substantial dataset we hope to motivate further collaboration between research communities and the fashion industry. We first explore the structure of this dataset with a focus on the application of Graph Representation Learning in order to exploit the natural data structure and provide statistical insights into particular features within the data. In addition to this, we show examples of a return prediction classification task with a selection of baseline models (i.e. with no intermediate representation learning step) and a graph representation based model. We show that in a downstream return prediction classification task, an F1-score of 0.792 can be found using a Graph Neural Network (GNN), improving upon other models discussed in this work. Alongside this increased F1-score, we also present a lower cross-entropy loss by recasting the data into a graph structure, indicating more robust predictions from a GNN based solution. These results provide evidence that GNNs could provide more impactful and usable classifications than other baseline models on the presented dataset and with this motivation, we hope to encourage further research into graph-based approaches using the ASOS GraphReturns dataset.
In meta-learning, the knowledge learned from previous tasks is transferred to new ones, but this transfer only works if tasks are related. Sharing information between unrelated tasks might hurt performance, and it is unclear how to transfer knowledge across tasks with a hierarchical structure. Our research extends a model agnostic meta-learning model, MAML, by exploiting hierarchical task relationships. Our algorithm, TreeMAML, adapts the model to each task with a few gradient steps, but the adaptation follows the hierarchical tree structure: in each step, gradients are pooled across tasks clusters, and subsequent steps follow down the tree. We also implement a clustering algorithm that generates the tasks tree without previous knowledge of the task structure, allowing us to make use of implicit relationships between the tasks. We show that the new algorithm, which we term TreeMAML, performs better than MAML when the task structure is hierarchical for synthetic experiments. To study the performance of the method in real-world data, we apply this method to Natural Language Understanding, we use our algorithm to finetune Language Models taking advantage of the language phylogenetic tree. We show that TreeMAML improves the state of the art results for cross-lingual Natural Language Inference. This result is useful, since most languages in the world are under-resourced and the improvement on cross-lingual transfer allows the internationalization of NLP models. This results open the window to use this algorithm in other real-world hierarchical datasets.