From Representational Harms to Quality-of-Service Harms: A Case Study on Llama 2 Safety Safeguards

Recent progress in large language models (LLMs) has led to their widespread adoption in various domains. However, these advancements have also introduced additional safety risks and raised concerns regarding their detrimental impact on already marginalized populations. Despite growing mitigation efforts to develop safety safeguards, such as supervised safety-oriented fine-tuning and leveraging safe reinforcement learning from human feedback, multiple concerns regarding the safety and ingrained biases in these models remain. Furthermore, previous work has demonstrated that models optimized for safety often display exaggerated safety behaviors, such as a tendency to refrain from responding to certain requests as a precautionary measure. As such, a clear trade-off between the helpfulness and safety of these models has been documented in the literature. In this paper, we further investigate the effectiveness of safety measures by evaluating models on already mitigated biases. Using the case of Llama 2 as an example, we illustrate how LLMs' safety responses can still encode harmful assumptions. To do so, we create a set of non-toxic prompts, which we then use to evaluate Llama models. Through our new taxonomy of LLMs responses to users, we observe that the safety/helpfulness trade-offs are more pronounced for certain demographic groups which can lead to quality-of-service harms for marginalized populations.

Unsupervised Layer-wise Score Aggregation for Textual OOD Detection

Out-of-distribution (OOD) detection is a rapidly growing field due to new robustness and security requirements driven by an increased number of AI-based systems. Existing OOD textual detectors often rely on an anomaly score (e.g., Mahalanobis distance) computed on the embedding output of the last layer of the encoder. In this work, we observe that OOD detection performance varies greatly depending on the task and layer output. More importantly, we show that the usual choice (the last layer) is rarely the best one for OOD detection and that far better results could be achieved if the best layer were picked. To leverage this observation, we propose a data-driven, unsupervised method to combine layer-wise anomaly scores. In addition, we extend classical textual OOD benchmarks by including classification tasks with a greater number of classes (up to 77), which reflects more realistic settings. On this augmented benchmark, we show that the proposed post-aggregation methods achieve robust and consistent results while removing manual feature selection altogether. Their performance achieves near oracle's best layer performance.