How "troll" are you? Measuring and detecting troll behavior in online social networks

The detection of state-sponsored trolls acting in misinformation operations is an unsolved and critical challenge for the research community, with repercussions that go beyond the online realm. In this paper, we propose a novel approach for the detection of troll accounts, which consists of two steps. The first step aims at classifying trajectories of accounts' online activities as belonging to either a troll account or to an organic user account. In the second step, we exploit the classified trajectories to compute a metric, namely "troll score", which allows us to quantify the extent to which an account behaves like a troll. Experimental results show that our approach identifies accounts' trajectories with an AUC close to 99% and, accordingly, classify trolls and organic users with an AUC of 97%. Finally, we evaluate whether the proposed solution can be generalized to different contexts (e.g., discussions about Covid-19) and generic misbehaving users, showing promising results that will be further expanded in our future endeavors.