Scalable and Explainable Learner-Video Interaction Prediction using Multimodal Large Language Models

Learners' use of video controls in educational videos provides implicit signals of cognitive processing and instructional design quality, yet the lack of scalable and explainable predictive models limits instructors' ability to anticipate such behavior before deployment. We propose a scalable, interpretable pipeline for predicting population-level watching, pausing, skipping, and rewinding behavior as proxies for cognitive load from video content alone. Our approach leverages multimodal large language models (MLLMs) to compute embeddings of short video segments and trains a neural classifier to identify temporally fine-grained interaction peaks. Drawing from multimedia learning theory on instructional design for optimal cognitive load, we code features of the video segments using GPT-5 and employ them as a basis for interpreting model predictions via concept activation vectors. We evaluate our pipeline on 77 million video control events from 66 online courses. Our findings demonstrate that classifiers based on MLLM embeddings reliably predict interaction peaks, generalize to unseen academic fields, and encode interpretable, theory-relevant instructional concepts. Overall, our results show the feasibility of cost-efficient, interpretable pre-screening of educational video design and open new opportunities to empirically examine multimedia learning theory at scale.

REFINE: Real-world Exploration of Interactive Feedback and Student Behaviour

Formative feedback is central to effective learning, yet providing timely, individualised feedback at scale remains a persistent challenge. While recent work has explored the use of large language models (LLMs) to automate feedback, most existing systems still conceptualise feedback as a static, one-way artifact, offering limited support for interpretation, clarification, or follow-up. In this work, we introduce REFINE, a locally deployable, multi-agent feedback system built on small, open-source LLMs that treats feedback as an interactive process. REFINE combines a pedagogically-grounded feedback generation agent with an LLM-as-a-judge-guided regeneration loop using a human-aligned judge, and a self-reflective tool-calling interactive agent that supports student follow-up questions with context-aware, actionable responses. We evaluate REFINE through controlled experiments and an authentic classroom deployment in an undergraduate computer science course. Automatic evaluations show that judge-guided regeneration significantly improves feedback quality, and that the interactive agent produces efficient, high-quality responses comparable to a state-of-the-art closed-source model. Analysis of real student interactions further reveals distinct engagement patterns and indicates that system-generated feedback systematically steers subsequent student inquiry. Our findings demonstrate the feasibility and effectiveness of multi-agent, tool-augmented feedback systems for scalable, interactive feedback.

SCRIBE: Structured Chain Reasoning for Interactive Behaviour Explanations using Tool Calling

Language models can be used to provide interactive, personalized student feedback in educational settings. However, real-world deployment faces three key challenges: privacy concerns, limited computational resources, and the need for pedagogically valid responses. These constraints require small, open-source models that can run locally and reliably ground their outputs in correct information. We introduce SCRIBE, a framework for multi-hop, tool-augmented reasoning designed to generate valid responses to student questions about feedback reports. SCRIBE combines domain-specific tools with a self-reflective inference pipeline that supports iterative reasoning, tool use, and error recovery. We distil these capabilities into 3B and 8B models via two-stage LoRA fine-tuning on synthetic GPT-4o-generated data. Evaluation with a human-aligned GPT-Judge and a user study with 108 students shows that 8B-SCRIBE models achieve comparable or superior quality to much larger models in key dimensions such as relevance and actionability, while being perceived on par with GPT-4o and Llama-3.3 70B by students. These findings demonstrate the viability of SCRIBE for low-resource, privacy-sensitive educational applications.