Abstract:AI companion chatbots increasingly shape how people seek social and emotional connection, sometimes substituting for relationships with romantic partners, friends, teachers, or even therapists. When these systems adopt those metaphorical roles, they are not neutral: such roles structure people's ways of interacting, distribute perceived AI harms and benefits, and may reflect behavioral addiction signs. Yet these role-dependent risks remain poorly understood. We analyze 248,830 posts from seven prominent Reddit communities describing interactions with AI companions. We identify ten recurring metaphorical roles (for example, soulmate, philosopher, and coach) and show that each role supports distinct ways of interacting. We then extract the perceived AI harms and AI benefits associated with these role-specific interactions and link them to behavioral addiction signs, all of which has been inferred from the text in the posts. AI soulmate companions are associated with romance-centered ways of interacting, offering emotional support but also introducing emotional manipulation and distress, culminating in strong attachment. In contrast, AI coach and guardian companions are associated with practical benefits such as personal growth and task support, yet are nonetheless more frequently associated with behavioral addiction signs such as daily life disruptions and damage to offline relationships. These findings show that metaphorical roles are a central ethical design concern for responsible AI companions.
Abstract:AI impact assessments often stress near-term risks because human judgment degrades over longer horizons, exemplifying the Collingridge dilemma: foresight is most needed when knowledge is scarcest. To address long-term systemic risks, we introduce a scalable approach that simulates in-silico agents using the strategic foresight method of the Futures Wheel. We applied it to four AI uses spanning Technology Readiness Levels (TRLs): Chatbot Companion (TRL 9, mature), AI Toy (TRL 7, medium), Griefbot (TRL 5, low), and Death App (TRL 2, conceptual). Across 30 agent runs per use, agents produced 86-110 consequences, condensed into 27-47 unique risks. To benchmark the agent outputs against human perspectives, we collected evaluations from 290 domain experts and 7 leaders, and conducted Futures Wheel sessions with 42 experts and 42 laypeople. Agents generated many systemic consequences across runs. Compared with these outputs, experts identified fewer risks, typically less systemic but judged more likely, whereas laypeople surfaced more emotionally salient concerns that were generally less systemic. We propose a hybrid foresight workflow, wherein agents broaden systemic coverage, and humans provide contextual grounding. Our dataset is available at: https://social-dynamics.net/ai-risks/foresight.
Abstract:AI development is shaped by academics and industry leaders - let us call them ``influencers'' - but it is unclear how their views align with those of the public. To address this gap, we developed an interactive platform that served as a data collection tool for exploring public views on AI, including their fears, hopes, and overall sense of hopefulness. We made the platform available to 330 participants representative of the U.S. population in terms of age, sex, ethnicity, and political leaning, and compared their views with those of 100 AI influencers identified by Time magazine. The public fears AI getting out of control, while influencers emphasize regulation, seemingly to deflect attention from their alleged focus on monetizing AI's potential. Interestingly, the views of AI influencers from underrepresented groups such as women and people of color often differ from the views of underrepresented groups in the public.