Abstract:We study A/B experiments that are designed to compare the performance of two recommendation algorithms. Prior work has shown that the standard difference-in-means estimator is biased in estimating the global treatment effect (GTE) due to a particular form of interference between experimental units. Specifically, units under the treatment and control algorithms contribute to a shared pool of data that subsequently train both algorithms, resulting in interference between the two groups. The bias arising from this type of data sharing is known as "symbiosis bias". In this paper, we highlight that, for decision-making purposes, the sign of the GTE often matters more than its precise magnitude when selecting the better algorithm. We formalize this insight under a multi-armed bandit framework and theoretically characterize when the sign of the expected GTE estimate under data sharing aligns with or contradicts the sign of the true GTE. Our analysis identifies the level of exploration versus exploitation as a key determinant of how symbiosis bias impacts algorithm selection.
Abstract:As service systems grow increasingly complex and dynamic, many interventions become localized, available and taking effect only in specific states. This paper investigates experiments with local treatments on a widely-used class of dynamic models, Markov Decision Processes (MDPs). Particularly, we focus on utilizing the local structure to improve the inference efficiency of the average treatment effect. We begin by demonstrating the efficiency of classical inference methods, including model-based estimation and temporal difference learning under a fixed policy, as well as classical A/B testing with general treatments. We then introduce a variance reduction technique that exploits the local treatment structure by sharing information for states unaffected by the treatment policy. Our new estimator effectively overcomes the variance lower bound for general treatments while matching the more stringent lower bound incorporating the local treatment structure. Furthermore, our estimator can optimally achieve a linear reduction with the number of test arms for a major part of the variance. Finally, we explore scenarios with perfect knowledge of the control arm and design estimators that further improve inference efficiency.