Abstract:Robotaxis are emerging as a promising form of urban mobility, yet research has largely emphasized technical driving performance while leaving open how passengers experience and evaluate rides without a human driver. To address the limitations of prior work that often relies on simulated or hypothetical settings, we investigate real-world robotaxi use through 18 semi-structured interviews and autoethnographic ride experiences. We found that users were drawn to robotaxis by low cost, social recommendation, and curiosity. They valued a distinctive set of benefits, such as an increased sense of agency, and consistent driving behavioral consistency and standardized ride experiences. However, they encountered persistent challenges around limited flexibility, insufficient transparency, management difficulty, robustness concerns in edge cases, and emergency handling concerns. Robotaxi experiences were shaped by privacy, safety, ethics, and trust. Users were often privacy-indifferent yet sensitive to opaque access and leakage risks; safety perceptions were polarized; and ethical considerations surfaced round issues such as accountability, feedback responsibility and absence of human-like social norms. Based on these findings, we propose a user-driven design framework spanning the end-to-end journey, such as pre-ride configuration (hailing), context-aware pickup facilitation (pick-up) in-ride explainability (traveling), and accountable post-ride feedback (drop-off) to guide robotaxi interaction and service design.
Abstract:Large Language Models (LLMs) have attained human-level fluency in text generation, which complicates the distinguishing between human-written and LLM-generated texts. This increases the risk of misuse and highlights the need for reliable detectors. Yet, existing detectors exhibit poor robustness on out-of-distribution (OOD) data and attacked data, which is critical for real-world scenarios. Also, they struggle to provide explainable evidence to support their decisions, thus undermining the reliability. In light of these challenges, we propose IPAD (Inverse Prompt for AI Detection), a novel framework consisting of a Prompt Inverter that identifies predicted prompts that could have generated the input text, and a Distinguisher that examines how well the input texts align with the predicted prompts. We develop and examine two versions of Distinguishers. Empirical evaluations demonstrate that both Distinguishers perform significantly better than the baseline methods, with version2 outperforming baselines by 9.73% on in-distribution data (F1-score) and 12.65% on OOD data (AUROC). Furthermore, a user study is conducted to illustrate that IPAD enhances the AI detection trustworthiness by allowing users to directly examine the decision-making evidence, which provides interpretable support for its state-of-the-art detection results.