Towards Outcome-Oriented, Task-Agnostic Evaluation of AI Agents

As AI agents proliferate across industries and applications, evaluating their performance based solely on infrastructural metrics such as latency, time-to-first-token, or token throughput is proving insufficient. These metrics fail to capture the quality of an agent's decisions, its operational autonomy, or its ultimate business value. This white paper proposes a novel, comprehensive framework of eleven outcome-based, task-agnostic performance metrics for AI agents that transcend domain boundaries. These metrics are designed to enable organizations to evaluate agents based on the quality of their decisions, their degree of autonomy, their adaptability to new challenges, and the tangible business value they deliver, regardless of the underlying model architecture or specific use case. We introduce metrics such as Goal Completion Rate (GCR), Autonomy Index (AIx), Multi-Step Task Resilience (MTR), and Business Impact Efficiency (BIE). Through a large-scale simulated experiment involving four distinct agent architectures (ReAct, Chain-of-Thought, Tool-Augmented, Hybrid) across five diverse domains (Healthcare, Finance, Marketing, Legal, and Customer Service), we demonstrate the framework's efficacy. Our results reveal significant performance trade-offs between different agent designs, highlighting the Hybrid Agent as the most consistently high-performing model across the majority of our proposed metrics, achieving an average Goal Completion Rate of 88.8\% and the highest Return on Investment (ROI). This work provides a robust, standardized methodology for the holistic evaluation of AI agents, paving the way for more effective development, deployment, and governance.

Advancing the Scientific Frontier with Increasingly Autonomous Systems

A close partnership between people and partially autonomous machines has enabled decades of space exploration. But to further expand our horizons, our systems must become more capable. Increasing the nature and degree of autonomy - allowing our systems to make and act on their own decisions as directed by mission teams - enables new science capabilities and enhances science return. The 2011 Planetary Science Decadal Survey (PSDS) and on-going pre-Decadal mission studies have identified increased autonomy as a core technology required for future missions. However, even as scientific discovery has necessitated the development of autonomous systems and past flight demonstrations have been successful, institutional barriers have limited its maturation and infusion on existing planetary missions. Consequently, the authors and endorsers of this paper recommend that new programmatic pathways be developed to infuse autonomy, infrastructure for support autonomous systems be invested in, new practices be adopted, and the cost-saving value of autonomy for operations be studied.