Contextual Adapters for Personalized Speech Recognition in Neural Transducers

Personal rare word recognition in end-to-end Automatic Speech Recognition (E2E ASR) models is a challenge due to the lack of training data. A standard way to address this issue is with shallow fusion methods at inference time. However, due to their dependence on external language models and the deterministic approach to weight boosting, their performance is limited. In this paper, we propose training neural contextual adapters for personalization in neural transducer based ASR models. Our approach can not only bias towards user-defined words, but also has the flexibility to work with pretrained ASR models. Using an in-house dataset, we demonstrate that contextual adapters can be applied to any general purpose pretrained ASR model to improve personalization. Our method outperforms shallow fusion, while retaining functionality of the pretrained models by not altering any of the model weights. We further show that the adapter style training is superior to full-fine-tuning of the ASR models on datasets with user-defined content.

A neural prosody encoder for end-ro-end dialogue act classification

Dialogue act classification (DAC) is a critical task for spoken language understanding in dialogue systems. Prosodic features such as energy and pitch have been shown to be useful for DAC. Despite their importance, little research has explored neural approaches to integrate prosodic features into end-to-end (E2E) DAC models which infer dialogue acts directly from audio signals. In this work, we propose an E2E neural architecture that takes into account the need for characterizing prosodic phenomena co-occurring at different levels inside an utterance. A novel part of this architecture is a learnable gating mechanism that assesses the importance of prosodic features and selectively retains core information necessary for E2E DAC. Our proposed model improves DAC accuracy by 1.07% absolute across three publicly available benchmark datasets.

Context-Aware Transformer Transducer for Speech Recognition

End-to-end (E2E) automatic speech recognition (ASR) systems often have difficulty recognizing uncommon words, that appear infrequently in the training data. One promising method, to improve the recognition accuracy on such rare words, is to latch onto personalized/contextual information at inference. In this work, we present a novel context-aware transformer transducer (CATT) network that improves the state-of-the-art transformer-based ASR system by taking advantage of such contextual signals. Specifically, we propose a multi-head attention-based context-biasing network, which is jointly trained with the rest of the ASR sub-networks. We explore different techniques to encode contextual data and to create the final attention context vectors. We also leverage both BLSTM and pretrained BERT based models to encode contextual data and guide the network training. Using an in-house far-field dataset, we show that CATT, using a BERT based context encoder, improves the word error rate of the baseline transformer transducer and outperforms an existing deep contextual model by 24.2% and 19.4% respectively.

FANS: Fusing ASR and NLU for on-device SLU

Spoken language understanding (SLU) systems translate voice input commands to semantics which are encoded as an intent and pairs of slot tags and values. Most current SLU systems deploy a cascade of two neural models where the first one maps the input audio to a transcript (ASR) and the second predicts the intent and slots from the transcript (NLU). In this paper, we introduce FANS, a new end-to-end SLU model that fuses an ASR audio encoder to a multi-task NLU decoder to infer the intent, slot tags, and slot values directly from a given input audio, obviating the need for transcription. FANS consists of a shared audio encoder and three decoders, two of which are seq-to-seq decoders that predict non null slot tags and slot values in parallel and in an auto-regressive manner. FANS neural encoder and decoders architectures are flexible which allows us to leverage different combinations of LSTM, self-attention, and attenders. Our experiments show compared to the state-of-the-art end-to-end SLU models, FANS reduces ICER and IRER errors relatively by 30 % and 7 %, respectively, when tested on an in-house SLU dataset and by 0.86 % and 2 % absolute when tested on a public SLU dataset.

Multi-Channel Transformer Transducer for Speech Recognition

Multi-channel inputs offer several advantages over single-channel, to improve the robustness of on-device speech recognition systems. Recent work on multi-channel transformer, has proposed a way to incorporate such inputs into end-to-end ASR for improved accuracy. However, this approach is characterized by a high computational complexity, which prevents it from being deployed in on-device systems. In this paper, we present a novel speech recognition model, Multi-Channel Transformer Transducer (MCTT), which features end-to-end multi-channel training, low computation cost, and low latency so that it is suitable for streaming decoding in on-device speech recognition. In a far-field in-house dataset, our MCTT outperforms stagewise multi-channel models with transformer-transducer up to 6.01% relative WER improvement (WERR). In addition, MCTT outperforms the multi-channel transformer up to 11.62% WERR, and is 15.8 times faster in terms of inference speed. We further show that we can improve the computational cost of MCTT by constraining the future and previous context in attention computations.

End-to-End Spoken Language Understanding for Generalized Voice Assistants

End-to-end (E2E) spoken language understanding (SLU) systems predict utterance semantics directly from speech using a single model. Previous work in this area has focused on targeted tasks in fixed domains, where the output semantic structure is assumed a priori and the input speech is of limited complexity. In this work we present our approach to developing an E2E model for generalized SLU in commercial voice assistants (VAs). We propose a fully differentiable, transformer-based, hierarchical system that can be pretrained at both the ASR and NLU levels. This is then fine-tuned on both transcription and semantic classification losses to handle a diverse set of intent and argument combinations. This leads to an SLU system that achieves significant improvements over baselines on a complex internal generalized VA dataset with a 43% improvement in accuracy, while still meeting the 99% accuracy benchmark on the popular Fluent Speech Commands dataset. We further evaluate our model on a hard test set, exclusively containing slot arguments unseen in training, and demonstrate a nearly 20% improvement, showing the efficacy of our approach in truly demanding VA scenarios.

CoDERT: Distilling Encoder Representations with Co-learning for Transducer-based Speech Recognition

We propose a simple yet effective method to compress an RNN-Transducer (RNN-T) through the well-known knowledge distillation paradigm. We show that the transducer's encoder outputs naturally have a high entropy and contain rich information about acoustically similar word-piece confusions. This rich information is suppressed when combined with the lower entropy decoder outputs to produce the joint network logits. Consequently, we introduce an auxiliary loss to distill the encoder logits from a teacher transducer's encoder, and explore training strategies where this encoder distillation works effectively. We find that tandem training of teacher and student encoders with an inplace encoder distillation outperforms the use of a pre-trained and static teacher transducer. We also report an interesting phenomenon we refer to as implicit distillation, that occurs when the teacher and student encoders share the same decoder. Our experiments show 5.37-8.4% relative word error rate reductions (WERR) on in-house test sets, and 5.05-6.18% relative WERRs on LibriSpeech test sets.

Exploiting Large-scale Teacher-Student Training for On-device Acoustic Models

We present results from Alexa speech teams on semi-supervised learning (SSL) of acoustic models (AM) with experiments spanning over 3000 hours of GPU time, making our study one of the largest of its kind. We discuss SSL for AMs in a small footprint setting, showing that a smaller capacity model trained with 1 million hours of unsupervised data can outperform a baseline supervised system by 14.3% word error rate reduction (WERR). When increasing the supervised data to seven-fold, our gains diminish to 7.1% WERR; to improve SSL efficiency at larger supervised data regimes, we employ a step-wise distillation into a smaller model, obtaining a WERR of 14.4%. We then switch to SSL using larger student models in low data regimes; while learning efficiency with unsupervised data is higher, student models may outperform teacher models in such a setting. We develop a theoretical sketch to explain this behavior.

Sparsification via Compressed Sensing for Automatic Speech Recognition

In order to achieve high accuracy for machine learning (ML) applications, it is essential to employ models with a large number of parameters. Certain applications, such as Automatic Speech Recognition (ASR), however, require real-time interactions with users, hence compelling the model to have as low latency as possible. Deploying large scale ML applications thus necessitates model quantization and compression, especially when running ML models on resource constrained devices. For example, by forcing some of the model weight values into zero, it is possible to apply zero-weight compression, which reduces both the model size and model reading time from the memory. In the literature, such methods are referred to as sparse pruning. The fundamental questions are when and which weights should be forced to zero, i.e. be pruned. In this work, we propose a compressed sensing based pruning (CSP) approach to effectively address those questions. By reformulating sparse pruning as a sparsity inducing and compression-error reduction dual problem, we introduce the classic compressed sensing process into the ML model training process. Using ASR task as an example, we show that CSP consistently outperforms existing approaches in the literature.

End-to-End Multi-Channel Transformer for Speech Recognition

Transformers are powerful neural architectures that allow integrating different modalities using attention mechanisms. In this paper, we leverage the neural transformer architectures for multi-channel speech recognition systems, where the spectral and spatial information collected from different microphones are integrated using attention layers. Our multi-channel transformer network mainly consists of three parts: channel-wise self attention layers (CSA), cross-channel attention layers (CCA), and multi-channel encoder-decoder attention layers (EDA). The CSA and CCA layers encode the contextual relationship within and between channels and across time, respectively. The channel-attended outputs from CSA and CCA are then fed into the EDA layers to help decode the next token given the preceding ones. The experiments show that in a far-field in-house dataset, our method outperforms the baseline single-channel transformer, as well as the super-directive and neural beamformers cascaded with the transformers.