Abstract:We introduce CAFE (Compound-AI Factorial Evaluation), an open-source platform that brings design of experiments to the evaluation of compound AI systems (CAIS). Such systems expose many interchangeable choices - e.g. which retriever, model, or prompt - and practitioners rarely know which of them most affects answer quality. With CAFE, a practitioner registers each swappable component of a pipeline as a factor to build a factorial design over the chosen factors, run the resulting configurations, and score the answers on a shared rubric using a configurable LLM judge together with human raters. From these ratings it attributes answer-quality variance to the components and their interactions with mixed-effects models and reports effect sizes, significance, the best configuration, cost and latency trade-offs, and judge-human reliability. Whereas existing tools mostly either search for a good configuration or score outputs in isolation, CAFE also explains which component drives quality and whether an observed difference is significant. We validate CAFE on a retrieval-augmented question-answering (QA) pipeline over the HotpotQA benchmark dataset, where it recovers planted factor effects and stays calibrated under a permutation null. CAFE is released as a Python package and as a Web application.
Abstract:Prior work shows that Large Language Models (LLMs) can transform Explainable AI (XAI) outputs into Natural Language Explanations (NLEs) that score highly on quality metrics such as plausibility, coherence, and comprehensibility. But does explanation quality translate to practical usefulness? We investigate this question in a time-series energy forecasting domain through five controlled experiments (2,730 judgments across 60 test instances), each operationalising a distinct facet of usefulness studied in the XAI literature. Holding NLE quality constant at the high levels established by a prior factorial study, we find that NLEs do not improve task accuracy on any of the five tasks, while inflating self-reported confidence. A placebic control shows that this confidence boost is driven by text presence rather than content. In an out-of-distribution detection task, NLEs reduce the LLM judge's ability to flag unreliable predictions, providing false reassurance that masks model failure. We characterise these findings as the Quality-Usefulness Gap and argue that evaluation of the XAI-to-NLE pipeline must extend beyond text-quality metrics to downstream task performance.