Preferences of a Voice-First Nation: Large-Scale Pairwise Evaluation and Preference Analysis for TTS in Indian Languages

Crowdsourced pairwise evaluation has emerged as a scalable approach for assessing foundation models. However, applying it to Text to Speech(TTS) introduces high variance due to linguistic diversity and multidimensional nature of speech perception. We present a controlled multidimensional pairwise evaluation framework for multilingual TTS that combines linguistic control with perceptually grounded annotation. Using 5K+ native and code-mixed sentences across 10 Indic languages, we evaluate 7 state-of-the-art TTS systems and collect over 120K pairwise comparisons from over 1900 native raters. In addition to overall preference, raters provide judgments across 6 perceptual dimensions: intelligibility, expressiveness, voice quality, liveliness, noise, and hallucinations. Using Bradley-Terry modeling, we construct a multilingual leaderboard, interpret human preference using SHAP analysis and analyze leaderboard reliability alongside model strengths and trade-offs across perceptual dimensions.

Voice of India: A Large-Scale Benchmark for Real-World Speech Recognition in India

Existing Indic ASR benchmarks often use scripted, clean speech and leaderboard driven evaluation that encourages dataset specific overfitting. In addition, strict single reference WER penalizes natural spelling variation in Indian languages, including non standardized spellings of code-mixed English origin words. To address these limitations, we introduce Voice of India, a closed source benchmark built from unscripted telephonic conversations covering 15 major Indian languages across 139 regional clusters. The dataset contains 306230 utterances, totaling 536 hours of speech from 36691 speakers with transcripts accounting for spelling variations. We also analyze performance geographically at the district level, revealing disparities. Finally, we provide detailed analysis across factors such as audio quality, speaking rate, gender, and device type, highlighting where current ASR systems struggle and offering insights for improving real world Indic ASR systems.