Shifting Attention to Relevance: Towards the Uncertainty Estimation of Large Language Models

Although Large Language Models (LLMs) have shown great potential in Natural Language Generation, it is still challenging to characterize the uncertainty of model generations, i.e., when users could trust model outputs. Our research is derived from the heuristic facts that tokens are created unequally in reflecting the meaning of generations by auto-regressive LLMs, i.e., some tokens are more relevant (or representative) than others, yet all the tokens are equally valued when estimating uncertainty. It is because of the linguistic redundancy where mostly a few keywords are sufficient to convey the meaning of a long sentence. We name these inequalities as generative inequalities and investigate how they affect uncertainty estimation. Our results reveal that considerable tokens and sentences containing limited semantics are weighted equally or even heavily when estimating uncertainty. To tackle these biases posed by generative inequalities, we propose to jointly Shifting Attention to more Relevant (SAR) components from both the token level and the sentence level while estimating uncertainty. We conduct experiments over popular "off-the-shelf" LLMs (e.g., OPT, LLaMA) with model sizes up to 30B and powerful commercial LLMs (e.g., Davinci from OpenAI), across various free-form question-answering tasks. Experimental results and detailed demographic analysis indicate the superior performance of SAR. Code is available at https://github.com/jinhaoduan/shifting-attention-to-relevance.