Quantifying the Effect of Sentiment on Information Diffusion in Social Media

Social media have become the main vehicle of information production and consumption online. Millions of users every day log on their Facebook or Twitter accounts to get updates and news, read about their topics of interest, and become exposed to new opportunities and interactions. Although recent studies suggest that the contents users produce will affect the emotions of their readers, we still lack a rigorous understanding of the role and effects of contents sentiment on the dynamics of information diffusion. This work aims at quantifying the effect of sentiment on information diffusion, to understand: (i) whether positive conversations spread faster and/or broader than negative ones (or vice-versa); (ii) what kind of emotions are more typical of popular conversations on social media; and, (iii) what type of sentiment is expressed in conversations characterized by different temporal dynamics. Our findings show that, at the level of contents, negative messages spread faster than positive ones, but positive ones reach larger audiences, suggesting that people are more inclined to share and favorite positive contents, the so-called positive bias. As for the entire conversations, we highlight how different temporal dynamics exhibit different sentiment patterns: for example, positive sentiment builds up for highly-anticipated events, while unexpected events are mainly characterized by negative sentiment. Our contribution is a milestone to understand how the emotions expressed in short texts affect their spreading in online social ecosystems, and may help to craft effective policies and strategies for content generation and diffusion.

Measuring Emotional Contagion in Social Media

Social media are used as main discussion channels by millions of individuals every day. The content individuals produce in daily social-media-based micro-communications, and the emotions therein expressed, may impact the emotional states of others. A recent experiment performed on Facebook hypothesized that emotions spread online, even in absence of non-verbal cues typical of in-person interactions, and that individuals are more likely to adopt positive or negative emotions if these are over-expressed in their social network. Experiments of this type, however, raise ethical concerns, as they require massive-scale content manipulation with unknown consequences for the individuals therein involved. Here, we study the dynamics of emotional contagion using Twitter. Rather than manipulating content, we devise a null model that discounts some confounding factors (including the effect of emotional contagion). We measure the emotional valence of content the users are exposed to before posting their own tweets. We determine that on average a negative post follows an over-exposure to 4.34% more negative content than baseline, while positive posts occur after an average over-exposure to 4.50% more positive contents. We highlight the presence of a linear relationship between the average emotional valence of the stimuli users are exposed to, and that of the responses they produce. We also identify two different classes of individuals: highly and scarcely susceptible to emotional contagion. Highly susceptible users are significantly less inclined to adopt negative emotions than the scarcely susceptible ones, but equally likely to adopt positive emotions. In general, the likelihood of adopting positive emotions is much greater than that of negative emotions.