Abstract:Existing MT evaluation frameworks, including automatic metrics and human evaluation schemes such as Multidimensional Quality Metrics (MQM), are largely language-agnostic. However, they often fail to capture dialect- and culture-specific errors in diglossic languages (e.g., Arabic), where translation failures stem from mismatches in language variety, content coverage, and pragmatic appropriateness rather than surface form alone.We introduce LQM: Linguistically Motivated Multidimensional Quality Metrics for MT. LQM is a hierarchical error taxonomy for diagnosing MT errors through six linguistically grounded levels: sociolinguistics, pragmatics, semantics, morphosyntax, orthography, and graphetics (Figure 1). We construct a bidirectional parallel corpus of 3,850 sentences (550 per variety) spanning seven Arabic dialects (Egyptian, Emirati, Jordanian, Mauritanian, Moroccan, Palestinian, and Yemeni), derived from conversational, culturally rich content. We evaluate six LLMs in a zero-shot setting and conduct expert span-level human annotation using LQM, producing 6,113 labeled error spans across 3,495 unique erroneous sentences, along with severity-weighted quality scores. We complement this analysis with an automatic metric (spBLEU). Though validated here on Arabic, LQM is a language-agnostic framework designed to be easily applied to or adapted for other languages. LQM annotated errors data, prompts, and annotation guidelines are publicly available at https://github.com/UBC-NLP/LQM_MT.
Abstract:Arabic is a highly diglossic language where most daily communication occurs in regional dialects rather than Modern Standard Arabic. Despite this, machine translation (MT) systems often generalize poorly to dialectal input, limiting their utility for millions of speakers. We introduce \textbf{Alexandria}, a large-scale, community-driven, human-translated dataset designed to bridge this gap. Alexandria covers 13 Arab countries and 11 high-impact domains, including health, education, and agriculture. Unlike previous resources, Alexandria provides unprecedented granularity by associating contributions with city-of-origin metadata, capturing authentic local varieties beyond coarse regional labels. The dataset consists of multi-turn conversational scenarios annotated with speaker-addressee gender configurations, enabling the study of gender-conditioned variation in dialectal use. Comprising 107K total samples, Alexandria serves as both a training resource and a rigorous benchmark for evaluating MT and Large Language Models (LLMs). Our automatic and human evaluation of Arabic-aware LLMs benchmarks current capabilities in translating across diverse Arabic dialects and sub-dialects, while exposing significant persistent challenges.