CODA-19: Reliably Annotating Research Aspects on 10,000+ CORD-19 Abstracts Using Non-Expert Crowd

This paper introduces CODA-19, a human-annotated dataset that denotes the Background, Purpose, Method, Finding/Contribution, and Other for 10,966 English abstracts in the COVID-19 Open Research Dataset. This dataset was created by 248 crowd workers from Amazon Mechanical Turk collectively within ten days, achieving a label quality comparable to experts. Each abstract was annotated by nine different workers and the final labels were obtained by majority voting. The inter-annotator agreement (Cohen's kappa) between the crowd and the biomedical expert (0.741) is comparable to inter-expert agreement (0.788). CODA-19's labels have an accuracy of 82.2% when compared against the biomedical expert's labels, while the accuracy between experts was 85.0%. Reliable human annotations help scientists to understand the rapidly accelerating coronavirus literature and also serves as the battery of AI/NLP research. While obtaining expert annotations can be slow, CODA-19 demonstrated that non-expert crowd can be employed at scale rapidly to join the combat against COVID-19.

Smell Pittsburgh: Engaging Community Citizen Science for Air Quality

Urban air pollution has been linked to various human health concerns, including cardiopulmonary diseases. Communities who suffer from poor air quality often rely on experts to identify pollution sources due to the lack of accessible tools. Taking this into account, we developed Smell Pittsburgh, a system that enables community members to report odors and track where these odors are frequently concentrated. All smell report data are publicly accessible online. These reports are also sent to the local health department and visualized on a map along with air quality data from monitoring stations. This visualization provides a comprehensive overview of the local pollution landscape. Additionally, with these reports and air quality data, we developed a model to predict upcoming smell events and send push notifications to inform communities. We also applied regression analysis to identify statistically significant effects of push notifications on user engagement. Our evaluation of this system demonstrates that engaging residents in documenting their experiences with pollution odors can help identify local air pollution patterns, and can empower communities to advocate for better air quality. All citizen-contributed smell data are publicly accessible and can be downloaded from https://smellpgh.org.

Knowledge-Enriched Visual Storytelling

Stories are diverse and highly personalized, resulting in a large possible output space for story generation. Existing end-to-end approaches produce monotonous stories because they are limited to the vocabulary and knowledge in a single training dataset. This paper introduces KG-Story, a three-stage framework that allows the story generation model to take advantage of external Knowledge Graphs to produce interesting stories. KG-Story distills a set of representative words from the input prompts, enriches the word set by using external knowledge graphs, and finally generates stories based on the enriched word set. This distill-enrich-generate framework allows the use of external resources not only for the enrichment phase, but also for the distillation and generation phases. In this paper, we show the superiority of KG-Story for visual storytelling, where the input prompt is a sequence of five photos and the output is a short story. Per the human ranking evaluation, stories generated by KG-Story are on average ranked better than that of the state-of-the-art systems. Our code and output stories are available at https://github.com/zychen423/KE-VIST.

On Automating Conversations

From 2016 to 2018, we developed and deployed Chorus, a system that blends real-time human computation with artificial intelligence (AI) and has real-world, open conversations with users. We took a top-down approach that started with a working crowd-powered system, Chorus, and then created a framework, Evorus, that enables Chorus to automate itself over time. Over our two-year deployment, more than 420 users talked with Chorus, having over 2,200 conversation sessions. This line of work demonstrated how a crowd-powered conversational assistant can be automated over time, and more importantly, how such a system can be deployed to talk with real users to help them with their everyday tasks. This position paper discusses two sets of challenges that we explored during the development and deployment of Chorus and Evorus: the challenges that come from being an "agent" and those that arise from the subset of conversations that are more difficult to automate.

InstructableCrowd: Creating IF-THEN Rules for Smartphones via Conversations with the Crowd

Natural language interfaces have become a common part of modern digital life. Chatbots utilize text-based conversations to communicate with users; personal assistants on smartphones such as Google Assistant take direct speech commands from their users; and speech-controlled devices such as Amazon Echo use voice as their only input mode. In this paper, we introduce InstructableCrowd, a crowd-powered system that allows users to program their devices via conversation. The user verbally expresses a problem to the system, in which a group of crowd workers collectively respond and program relevant multi-part IF-THEN rules to help the user. The IF-THEN rules generated by InstructableCrowd connect relevant sensor combinations (e.g., location, weather, device acceleration, etc.) to useful effectors (e.g., text messages, device alarms, etc.). Our study showed that non-programmers can use the conversational interface of InstructableCrowd to create IF-THEN rules that have similar quality compared with the rules created manually. InstructableCrowd generally illustrates how users may converse with their devices, not only to trigger simple voice commands, but also to personalize their increasingly powerful and complicated devices.

Visual Story Post-Editing

We introduce the first dataset for human edits of machine-generated visual stories and explore how these collected edits may be used for the visual story post-editing task. The dataset, VIST-Edit, includes 14,905 human edited versions of 2,981 machine-generated visual stories. The stories were generated by two state-of-the-art visual storytelling models, each aligned to 5 human-edited versions. We establish baselines for the task, showing how a relatively small set of human edits can be leveraged to boost the performance of large visual storytelling models. We also discuss the weak correlation between automatic evaluation scores and human ratings, motivating the need for new automatic metrics.

Dixit: Interactive Visual Storytelling via Term Manipulation

In this paper, we introduce Dixit, an interactive visual storytelling system that the user interacts with iteratively to compose a short story for a photo sequence. The user initiates the process by uploading a sequence of photos. Dixit first extracts text terms from each photo which describe the objects (e.g., boy, bike) or actions (e.g., sleep) in the photo, and then allows the user to add new terms or remove existing terms. Dixit then generates a short story based on these terms. Behind the scenes, Dixit uses an LSTM-based model trained on image caption data and FrameNet to distill terms from each image and utilizes a transformer decoder to compose a context-coherent story. Users change images or terms iteratively with Dixit to create the most ideal story. Dixit also allows users to manually edit and rate stories. The proposed procedure opens up possibilities for interpretable and controllable visual storytelling, allowing users to understand the story formation rationale and to intervene in the generation process.

On How Users Edit Computer-Generated Visual Stories

A significant body of research in Artificial Intelligence (AI) has focused on generating stories automatically, either based on prior story plots or input images. However, literature has little to say about how users would receive and use these stories. Given the quality of stories generated by modern AI algorithms, users will nearly inevitably have to edit these stories before putting them to real use. In this paper, we present the first analysis of how human users edit machine-generated stories. We obtained 962 short stories generated by one of the state-of-the-art visual storytelling models. For each story, we recruited five crowd workers from Amazon Mechanical Turk to edit it. Our analysis of these edits shows that, on average, users (i) slightly shortened machine-generated stories, (ii) increased lexical diversity in these stories, and (iii) often replaced nouns and their determiners/articles with pronouns. Our study provides a better understanding on how users receive and edit machine-generated stories,informing future researchers to create more usable and helpful story generation systems.

Evorus: A Crowd-powered Conversational Assistant Built to Automate Itself Over Time

Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality, low latency, and low cost solutions. In this paper, we introduce Evorus, a crowd-powered conversational assistant built to automate itself over time by (i) allowing new chatbots to be easily integrated to automate more scenarios, (ii) reusing prior crowd answers, and (iii) learning to automatically approve response candidates. Our 5-month-long deployment with 80 participants and 281 conversations shows that Evorus can automate itself without compromising conversation quality. Crowd-AI architectures have long been proposed as a way to reduce cost and latency for crowd-powered systems; Evorus demonstrates how automation can be introduced successfully in a deployed system. Its architecture allows future researchers to make further innovation on the underlying automated components in the context of a deployed open domain dialog system.