KeyXtract Twitter Model - An Essential Keywords Extraction Model for Twitter Designed using NLP Tools

Since a tweet is limited to 140 characters, it is ambiguous and difficult for traditional Natural Language Processing (NLP) tools to analyse. This research presents KeyXtract which enhances the machine learning based Stanford CoreNLP Part-of-Speech (POS) tagger with the Twitter model to extract essential keywords from a tweet. The system was developed using rule-based parsers and two corpora. The data for the research was obtained from a Twitter profile of a telecommunication company. The system development consisted of two stages. At the initial stage, a domain specific corpus was compiled after analysing the tweets. The POS tagger extracted the Noun Phrases and Verb Phrases while the parsers removed noise and extracted any other keywords missed by the POS tagger. The system was evaluated using the Turing Test. After it was tested and compared against Stanford CoreNLP, the second stage of the system was developed addressing the shortcomings of the first stage. It was enhanced using Named Entity Recognition and Lemmatization. The second stage was also tested using the Turing test and its pass rate increased from 50.00% to 83.33%. The performance of the final system output was measured using the F1 score. Stanford CoreNLP with the Twitter model had an average F1 of 0.69 while the improved system had a F1 of 0.77. The accuracy of the system could be improved by using a complete domain specific corpus. Since the system used linguistic features of a sentence, it could be applied to other NLP tools.