An LSTM-Based Dynamic Customer Model for Fashion Recommendation

Online fashion sales present a challenging use case for personalized recommendation: Stores offer a huge variety of items in multiple sizes. Small stocks, high return rates, seasonality, and changing trends cause continuous turnover of articles for sale on all time scales. Customers tend to shop rarely, but often buy multiple items at once. We report on backtest experiments with sales data of 100k frequent shoppers at Zalando, Europe's leading online fashion platform. To model changing customer and store environments, our recommendation method employs a pair of neural networks: To overcome the cold start problem, a feedforward network generates article embeddings in "fashion space," which serve as input to a recurrent neural network that predicts a style vector in this space for each client, based on their past purchase sequence. We compare our results with a static collaborative filtering approach, and a popularity ranking baseline.

Fashion DNA: Merging Content and Sales Data for Recommendation and Article Mapping

We present a method to determine Fashion DNA, coordinate vectors locating fashion items in an abstract space. Our approach is based on a deep neural network architecture that ingests curated article information such as tags and images, and is trained to predict sales for a large set of frequent customers. In the process, a dual space of customer style preferences naturally arises. Interpretation of the metric of these spaces is straightforward: The product of Fashion DNA and customer style vectors yields the forecast purchase likelihood for the customer-item pair, while the angle between Fashion DNA vectors is a measure of item similarity. Importantly, our models are able to generate unbiased purchase probabilities for fashion items based solely on article information, even in absence of sales data, thus circumventing the "cold-start problem" of collaborative recommendation approaches. Likewise, it generalizes easily and reliably to customers outside the training set. We experiment with Fashion DNA models based on visual and/or tag item data, evaluate their recommendation power, and discuss the resulting article similarities.