Modeling and Optimizing User Preferences in AI Copilots: A Comprehensive Survey and Taxonomy

AI copilots, context-aware, AI-powered systems designed to assist users in tasks such as software development and content creation, are becoming integral to modern workflows. As these systems grow in capability and adoption, personalization has emerged as a cornerstone for ensuring usability, trust, and productivity. Central to this personalization is preference optimization: the ability of AI copilots to detect, interpret, and align with individual user preferences. While personalization techniques are well-established in domains like recommender systems and dialogue agents, their adaptation to interactive, real-time systems like AI copilots remains fragmented and underexplored. This survey addresses this gap by synthesizing research on how user preferences are captured, modeled, and refined within the design of AI copilots. We introduce a unified definition of AI copilots and propose a phase-based taxonomy of preference optimization strategies, structured around pre-interaction, mid-interaction, and post-interaction stages. We analyze techniques for acquiring preference signals, modeling user intent, and integrating feedback loops, highlighting both established approaches and recent innovations. By bridging insights from AI personalization, human-AI collaboration, and large language model adaptation, this survey provides a structured foundation for designing adaptive, preference-aware AI copilots. It offers a holistic view of the available preference resources, how they can be leveraged, and which technical approaches are most suited to each stage of system design.

PersoBench: Benchmarking Personalized Response Generation in Large Language Models

While large language models (LLMs) have exhibited impressive conversational capabilities, their proficiency in delivering personalized responses remains unclear. Although recent benchmarks automatically evaluate persona consistency in role-playing contexts using LLM-based judgment, the evaluation of personalization in response generation remains underexplored. To address this gap, we present a new benchmark, PersoBench, to evaluate the personalization ability of LLMs in persona-aware dialogue generation within a zero-shot setting. We assess the performance of three open-source and three closed-source LLMs using well-known datasets and a range of metrics. Our analysis, conducted on three well-known persona-aware datasets, evaluates multiple dimensions of response quality, including fluency, diversity, coherence, and personalization, across both standard and chain-of-thought prompting methods. Our findings reveal that while LLMs excel at generating fluent and diverse responses, they are far from satisfactory in delivering personalized and coherent responses considering both the conversation context and the provided personas. Our benchmark implementation is available at https://github.com/salehafzoon/PersoBench.