Identifying public values and spatial conflicts in urban planning

Identifying the diverse and often competing values of citizens, and resolving the consequent public value conflicts, are of significant importance for inclusive and integrated urban development. Scholars have highlighted that relational, value-laden urban space gives rise to many diverse conflicts that vary both spatially and temporally. Although notions of public value conflicts have been conceived in theory, there are very few empirical studies that identify such values and their conflicts in urban space. Building on public value theory and using a case-study mixed-methods approach, this paper proposes a new approach to empirically investigate public value conflicts in urban space. Using unstructured participatory data of 4,528 citizen contributions from a Public Participation Geographic Information Systems in Hamburg, Germany, natural language processing and spatial clustering techniques are used to identify areas of potential value conflicts. Four expert workshops assess and interpret these quantitative findings. Integrating both quantitative and qualitative results, 19 general public values and a total of 9 archetypical conflicts are identified. On the basis of these results, this paper proposes a new conceptual tool of Public Value Spheres that extends the theoretical notion of public-value conflicts and helps to further account for the value-laden nature of urban space.