How Does Delegation in Social Interaction Evolve Over Time? Navigation with a Robot for Blind People

Autonomy and independent navigation are vital to daily life but remain challenging for individuals with blindness. Robotic systems can enhance mobility and confidence by providing intelligent navigation assistance. However, fully autonomous systems may reduce users' sense of control, even when they wish to remain actively involved. Although collaboration between user and robot has been recognized as important, little is known about how perceptions of this relationship change with repeated use. We present a repeated exposure study with six blind participants who interacted with a navigation-assistive robot in a real-world museum. Participants completed tasks such as navigating crowds, approaching lines, and encountering obstacles. Findings show that participants refined their strategies over time, developing clearer preferences about when to rely on the robot versus act independently. This work provides insights into how strategies and preferences evolve with repeated interaction and offers design implications for robots that adapt to user needs over time.

See Spot Guide: Accessible Interfaces for an Assistive Quadruped Robot

While there is no replacement for the learned expertise, devotion, and social benefits of a guide dog, there are cases in which a robot navigation assistant could be helpful for individuals with blindness or low vision (BLV). This study investigated the potential for an industrial agile robot to perform guided navigation tasks. We developed two interface prototypes that allowed for spatial information between a human-robot pair: a voice-based app and a flexible, responsive handle. The participants (n=21) completed simple navigation tasks and a post-study survey about the prototype functionality and their trust in the robot. All participants successfully completed the navigation tasks and demonstrated the interface prototypes were able to pass spatial information between the human and the robot. Future work will include expanding the voice-based app to allow the robot to communicate obstacles to the handler and adding haptic signals to the handle design.