NLP for Social Good: A Survey of Challenges, Opportunities, and Responsible Deployment

Recent advancements in large language models (LLMs) have unlocked unprecedented possibilities across a range of applications. However, as a community, we believe that the field of Natural Language Processing (NLP) has a growing need to approach deployment with greater intentionality and responsibility. In alignment with the broader vision of AI for Social Good (Toma\v{s}ev et al., 2020), this paper examines the role of NLP in addressing pressing societal challenges. Through a cross-disciplinary analysis of social goals and emerging risks, we highlight promising research directions and outline challenges that must be addressed to ensure responsible and equitable progress in NLP4SG research.

Detecting Human Rights Violations on Social Media during Russia-Ukraine War

The present-day Russia-Ukraine military conflict has exposed the pivotal role of social media in enabling the transparent and unbridled sharing of information directly from the frontlines. In conflict zones where freedom of expression is constrained and information warfare is pervasive, social media has emerged as an indispensable lifeline. Anonymous social media platforms, as publicly available sources for disseminating war-related information, have the potential to serve as effective instruments for monitoring and documenting Human Rights Violations (HRV). Our research focuses on the analysis of data from Telegram, the leading social media platform for reading independent news in post-Soviet regions. We gathered a dataset of posts sampled from 95 public Telegram channels that cover politics and war news, which we have utilized to identify potential occurrences of HRV. Employing a mBERT-based text classifier, we have conducted an analysis to detect any mentions of HRV in the Telegram data. Our final approach yielded an $F_2$ score of 0.71 for HRV detection, representing an improvement of 0.38 over the multilingual BERT base model. We release two datasets that contains Telegram posts: (1) large corpus with over 2.3 millions posts and (2) annotated at the sentence-level dataset to indicate HRVs. The Telegram posts are in the context of the Russia-Ukraine war. We posit that our findings hold significant implications for NGOs, governments, and researchers by providing a means to detect and document possible human rights violations.