One of the main use cases of process mining is to discover and analyze how users follow business assignments, providing valuable insights into process efficiency and optimization. In this paper, we present a comprehensive dataset consisting of 50 real business processes. The dataset holds significant potential for research in various applications, including task mining and process automation which is a valuable resource for researchers and practitioners.
This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel opportunities for conversational process mining, generating efficient outputs is still a hurdle. We propose an innovative approach that amend many issues in existing solutions, informed by prior research on Natural Language Processing (NLP) for conversational agents. Leveraging LLMs, our framework improves both accessibility and agent performance, as demonstrated by experiments on public question and data sets. Our research sets the stage for future explorations into LLMs' role in process mining and concludes with propositions for enhancing LLM memory, implementing real-time user testing, and examining diverse data sets.