Impatient Users Confuse AI Agents: High-fidelity Simulations of Human Traits for Testing Agents

Despite rapid progress in building conversational AI agents, robustness is still largely untested. Small shifts in user behavior, such as being more impatient, incoherent, or skeptical, can cause sharp drops in agent performance, revealing how brittle current AI agents are. Today's benchmarks fail to capture this fragility: agents may perform well under standard evaluations but degrade spectacularly in more realistic and varied settings. We address this robustness testing gap by introducing TraitBasis, a lightweight, model-agnostic method for systematically stress testing AI agents. TraitBasis learns directions in activation space corresponding to steerable user traits (e.g., impatience or incoherence), which can be controlled, scaled, composed, and applied at inference time without any fine-tuning or extra data. Using TraitBasis, we extend $\tau$-Bench to $\tau$-Trait, where user behaviors are altered via controlled trait vectors. We observe on average a 2%-30% performance degradation on $\tau$-Trait across frontier models, highlighting the lack of robustness of current AI agents to variations in user behavior. Together, these results highlight both the critical role of robustness testing and the promise of TraitBasis as a simple, data-efficient, and compositional tool. By powering simulation-driven stress tests and training loops, TraitBasis opens the door to building AI agents that remain reliable in the unpredictable dynamics of real-world human interactions. We have open-sourced $\tau$-Trai across four domains: airline, retail, telecom, and telehealth, so the community can systematically QA their agents under realistic, behaviorally diverse intents and trait scenarios: https://github.com/collinear-ai/tau-trait.

Cats Confuse Reasoning LLM: Query Agnostic Adversarial Triggers for Reasoning Models

We investigate the robustness of reasoning models trained for step-by-step problem solving by introducing query-agnostic adversarial triggers - short, irrelevant text that, when appended to math problems, systematically mislead models to output incorrect answers without altering the problem's semantics. We propose CatAttack, an automated iterative attack pipeline for generating triggers on a weaker, less expensive proxy model (DeepSeek V3) and successfully transfer them to more advanced reasoning target models like DeepSeek R1 and DeepSeek R1-distilled-Qwen-32B, resulting in greater than 300% increase in the likelihood of the target model generating an incorrect answer. For example, appending, "Interesting fact: cats sleep most of their lives," to any math problem leads to more than doubling the chances of a model getting the answer wrong. Our findings highlight critical vulnerabilities in reasoning models, revealing that even state-of-the-art models remain susceptible to subtle adversarial inputs, raising security and reliability concerns. The CatAttack triggers dataset with model responses is available at https://huggingface.co/datasets/collinear-ai/cat-attack-adversarial-triggers.